Microsoft is investigating reports of a glitch that has hit several Windows Mobile customers, which dates SMS messages from 2016 instead of 2010.
Customers first noticed the glitch when sending New Year's messages to friends and family on 1 January. Scattered reports of the glitch have trickled into the company's customer services centres around the world.
The future-dated messages are reminiscent of the Y2K bug, which was expected to clock computer timers to 1900 instead of 2000 a decade ago.
South African customers seem to have been spared the glitch so far; however, Microsoft SA is on the lookout for any locals who may have been affected by the future-dated messages.
Head of Windows business at Microsoft SA Colin Erasmus says: “We're aware of the international reports that some phone messages have been dated wrongly, but we've got no indications that South African users have been affected at all.”
Microsoft globally says the problem seems to only affect a relatively small set of customers. Despite the small number of affected people, Erasmus says Microsoft is working closely with mobile handset manufacturers and mobile operators across the world to fix the problem as soon as possible.
While locals seem to have been unaffected by the trouble, Microsoft SA says if the glitch pops up in its own customer centres, the company will also work with operators and vendors to fix the problem.
Windows Mobile users, running versions 6.1 and 6.5, have been primarily affected internationally.
Share
