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Metastorm expands business process management platform with release of e-Work 6.5

Executive dashboards, advanced business rules and BPEL support solidify company's position as leading enterprise BPM solution
Johannesburg, 18 Aug 2004

Metastorm, a leading provider of business process management (BPM) software for automating, managing and controlling processes today announced general availability of e-Work 6.5, the latest version of its award-winning BPM software platform.

Software Futures has recently been appointed master distributor in SA for Metastorm.

Metastorm reinforces its market leadership position by delivering key features to enable its customers to realize greater process control, operational auditability and business agility.

New features in e-Work 6.5 include customisable executive dashboard portals, advanced business rules management, and assured delivery of process information through packaged adaptors to leading message queuing technologies. Other enhancements include support for the BPEL integration standard as well as customer requested features to support the extensibility and maintainability of the solution in large enterprise-wide deployments.

Metastorm e-Work is the only BPM solution that allows customers to find hidden efficiencies within intangible assets including human, IT and organisational capital, and leverage them to create optimised processes across the enterprise. e-Work 6.5 closes the gaps between these siloed assets, creating a unified system that complements the offerings of traditional platform and application vendors and provides organisations with the ability to realise increased productivity from people, applications and processes. Process is the key that unlocks the value of these intangible assets to yield better operational efficiency and profitability for the enterprise - and ultimately increased revenue and growth.

Key highlights of e-Work Version 6.5 include:

Executive dashboard and real-time monitoring: Building on the product's existing business activity monitoring (BAM) capability, users can now monitor and manage processes through an executive dashboard interface that provides an intuitive visual view of key process data. The dashboard will provide a comprehensive user interface from which executives, managers and process owners can monitor key performance indicators and drill-down into critical process alerts to take preventative or corrective action. e-Work Version 6.5 can monitor and present process data regardless of its origin - allowing unmatched visibility into the entire process across departments, across applications and even across external organisations.

Advanced business rules capability: A supplement to Metastorm's existing Rule Builder, the e-Work 6.5 Advanced Rules Module is built around the Microsoft BizTalk Server 2004 Rules Engine, enabling users to build and maintain rules in BizTalk and seamlessly use them in any e-Work process. Metastorm's OEM relationship with Microsoft allows the company to embed, package and sell the BizTalk Server 2004 software - providing a single vendor, best-of-breed option for customers. Automation of core business rules is critical to streamlining processes, improving productivity and reducing errors. Centralised maintenance of complex business rules ensures consistency across processes and lowers the overall cost of ownership.

e-Work Message Queuing Adaptor Kit: Provides a secure and assured way of sending documents and transitioning work within a process from one system to another by providing packaged integration to leading message queuing technologies. The guaranteed delivery of information is essential when e-Work is being used as a mission-critical application or is supplying information to mission-critical systems. Metastorm now offers the most comprehensive out-of-the-box message queuing options of any BPM solution, with support for Java Messaging System (JMS), Microsoft MQ (MSMQ), and IBM's WebSphere Messaging (MQ Series).

Business process execution language support: e-Work Version 6.5 delivers support for the OASIS Business Process Execution Language (BPEL). Processes built in BPEL can be imported into e-Work, and processes built in e-Work can be exported as a BPEL process for use by other systems. BPEL is rapidly becoming an industry standard for business process system integration and is one of the key standards shaping the future interoperability of enterprise systems.

"Enabling better and more timely analysis of current business processes, as well as enabling easy and rapid modification of them in response to such analysis is an important component of a good BPM solution," stated David Kelly, president of Upside Research, Inc. "The dashboard interface possible with e-Work Version 6.5 will give Metastorm users better insight into critical process information, while the new message queuing and business rule maintenance features enable greater security and flexibility for automating and managing complex, mission-critical business processes across the enterprise."

In addition to the release of e-Work Version 6.5, Metastorm also recently announced a partnership with Hyperion to embed Hyperion's robust business intelligence solution into the e-Work BPM suite for advance reporting and analysis. Metastorm also plans to release a Java version of its market-leading software developer's kit (SDK) next month - providing customers and partners with the flexibility of both a Microsoft and Java SDK to address disparate development needs.

Recognised as a leader in the BPM market, Metastorm differentiates itself through its ability to help clients achieve enterprise process advantage by delivering greater efficiency, control and agility across mission-critical business processes. The company was recently named a Leader in the prestigious Gartner Magic Quadrant report on BPM for the second year in a row. Metastorm's focus on delivering a fast return on investment has resulted in steady, consistent growth and the attainment of a global, world-class customer base of over 700 commercial and government organisations.

"The introduction of e-Work Version 6.5 represents a significant advance in our technology as we continue to focus on addressing our customers' unique, human-centric business processes by delivering software that enables organisations to optimise the processes that are most critical to their business strategy," stated Greg Carter, chief technology officer for Metastorm. "As we strive for excellence in delivering market-leading solutions, Metastorm remains committed to delivering the most robust solution for full lifecycle business process management available in the market today."

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Software Futures

Software Futures was established in 1994 and is a 51% black-owned, broad-based empowerment company. It is a leading provider of packaged, bespoke and integrated business software solutions to medium-sized businesses, large corporations and government. In addition, it delivers software development best practices consulting and tools to IT departments and software development companies.

The company's success is built on a heritage of innovative, skilled and passionate people, and the consistent application of internationally accepted best practice. This, coupled with an innovative approach to business, has ensured that Software Futures has an enviable track record of successful projects and loyal clients.

Software Futures has consistently been at the forefront of initiatives to standardise the IT industry and enable the process of software delivery to be simpler and more predictable. The company's offerings include strategic sourcing, custom development, business and IT best practice consulting and training, ERP and CRM solutions, data quality services and product development.

Metastorm, Inc

As the leading provider of business process management software for automating, managing, and controlling processes, Metastorm is the only company helping organisations achieve enterprise process advantage - a heightened level of business performance resulting from increased process efficiency, control and agility. With a focus on complex, human-centric processes that are unique to their organisations, Metastorm's 700+ global client base in manufacturing, financial services, business services, healthcare and government are achieving rapid ROI and unique process advantage in customer service, supply chain operations, risk management, and internal operations. For more information, visit www.metastorm.com.

Editorial contacts

Brian Harding
Software Futures
(021) 700 5000