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Monitoring EOH`s success

By EOH
Johannesburg, 23 Nov 2000

JSE-listed Enterprise Outsourcing recently launched their Baan Activity Monitor, a customised value enhancement tool developed by the company for clients requiring detailed user information to support their system administration functions.

Since its launch in August, the system has been successfully installed at three national companies and is now being evaluated by an international vehicle manufacturer to assist them to maximise their leveraging of in-house IT resources.

Motivating the innovation, director of EOH, Bernard van den Berg explains: "We developed this application in response to feedback from clients requiring detailed information to support their system administration functions. Activity Monitor has succeeded in fulfilling this need. By offering online monitoring of users, the tool provides system administrators with the ability to improve their management of all IT resources. It enables increased productivity through cost-effective use of these resources and a measure of heightened predictability."

To date, Earlybird Farms, Rotek Engineering and Sulzer have effectively deployed the programme across multi-site and remote-site scenarios. "We have received encouraging feedback from these clients, reporting a measurable increase in the efficiency of their IT systems. We foresee a substantial demand for this application, with a number of companies currently evaluating the application, including Ford SA," he continues.

Clinton Houston, Senior Business Analyst of Rotek Engineering comments: "We bullishly recommend the Activity Monitor to companies searching for a tool to step up the cost-effectiveness of IT resources. Prior to installation, we would exceed our maximum-user limit on a daily basis. We have not overstepped this limit since running on the system."

Sulzer`s IT Manager, Gert Botha supported this by saying "We use the Baan Activity Monitor on a daily basis to measure user activity and ensure optimised utilisation of our system."

Van den Berg concludes, "I am extremely satisfied with the progress brought about by this product. Over a period of two months, the Activity Monitor has made speedy inroads into the commercial and industrial market. Interest generated since the launch has exceeded our expectations and we look forward to wrapping up a number of our existing proposals early in the New Year. Activity Monitor`s success is a tangible indication of the innovative quality of our R&D team and its capabilities!"

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EOH

EOH is an Enterprise Solutions Provider, creating lifelong information technology partnerships through the development of IT strategies, implementation of solutions and management of enterprise-wide business systems for medium to large clients in commerce and industry.