NCR introduces self-service solution

NCR unveiled NCR Prescription Drop-off, a secure self-service kiosk solution that makes it simpler for retail pharmacy customers to drop off and pay for prescriptions during and after business hours, states Retail Solutions Online.

The multi-channel solution helps customers avoid lines and eliminate multiple trips to the pharmacy by simplifying routine transactions.

According to a 2007 study conducted by Wilson Health Information, an independent healthcare consumer research company, convenience is one of the top three drivers of pharmacy customer satisfaction, along with price and overall professional services.

InfoPrint Solutions Company, a joint venture between IBM and Ricoh, released a new version of Productivity Tracker, self-service software that helps collect and analyse on-demand operational data for continuous forms printers, reports Market Watch.

The InfoPrint Productivity Tracker 2 allows production managers to gain detailed insights into the workings of hardware that can optimise print operations, maximise printer utilisation and minimise labour costs.

This ultimately reduces the cost of printing, a key pain point for many commercial printers.

Shoppers at the Japanese department store Mitsukoshi find an electronic concierge awaiting them when they arrive at the dressing room with clothes and shoes in hand, says Self-service & Kiosk Association.

As they walk in, an RFID reader detects the tags affixed to the products; seconds later, a wall-mounted touch-screen serves up product information and offers alternate sizes and compatible accessories.

If the shopper has picked up the wrong size or colour, he can press a few buttons to summon a store associate with the correct item in hand.