NEC Philips, a global provider of telecommunications and networks, has rolled out its unified communications solution, Univerge360.
The telecommunications solution combines voice, video and data hardware and software to assist in efficient workplace and mobile collaboration, the company says. It connects the enterprise IT infrastructure with VOIP handsets, mobile devices and soft phones so an employee can be traced at any time.
Unified solutions are changing the way businesses manage telecommunications technology, said Karien Ciggaar, sales director for NEC Philips Unified Solutions, at the GjjimaAst NEC Philips Conference, held at the Drakensberg Sun this week. Communication has become more collaborative and less isolated, she added.
The NEC Philips solution connects the SV8100 series of servers to mobile handsets and VOIP phones, which have built-in technology that lets the user distinguish, through an interface, which employees are available. The new solution puts people at the centre of the communications, and structures the network to meet each business's specific demands, she said.
Univerge360 is a single management system that unites all communication devices and multimedia networks, while enabling robust business applications, says the company. The solution integrates infrastructure, applications, information and communication services. The servers can be networked to handle up to 200 000 extensions.
Departments cannot work in isolation from one another, Ciggaar said. To remain competitive in a rapidly changing environment, effective communication collaboration is key.
The Business Mobility IP DECT mobile handsets, which are part of the Univerge360 solution, feature wireless voice anywhere in the office, connect access points directly to the LAN and allow users to set up in remote locations.
“The SV8000 server provides centralised management, has full PBX integration and scalability, as it's a single platform with 50 to 1 000 extensions. It supports digital, analogue, IP and wireless terminals. It's a single system that can connect to 46 solutions, 1 024 IP extensions, 1 500 TDM extensions, 2 048 ports and allows users to network to other types of IPX systems. The Business Connect suite provides operator, call centre agent and employee functionality on one platform, using one database and a single user interface.”
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