PeopleSoft, a global eBusiness solutions provider, today announced Vantive Asset and Configuration Management (ACM), an innovative solution that helps businesses cut costs by enabling them to analyse and better manage their assets.
Through a relationship with Main Control Inc., PeopleSoft is offering Vantive ACM, which is tightly integrated with PeopleSoft`s Vantive HelpDesk application. MainControl is a leader in IT asset lifecycle management.
"Vantive ACM helps companies analyse and manage tangible and intangible assets such as computers, printers, hard drives, and software licenses," says PeopleSoft SA MD, Jan Coetzee. "For example, the solution`s audit tool allows customers to search a wide range of archived files and uncover hidden files so illegal software can be quickly detected and removed. Detecting the use of illegal software could potentially save companies millions of dollars in fines."
Other uses for Vantive ACM include:
Initiating, tracking and resolving employee requests for support.
Automating the workflow process.
Viewing problems in workflow and gathering information on the process from a single location.
Cataloging, managing and tracking company assets, including hardware and software.
Improving service to end-users while lowering Help Desk costs.
"With the addition of the new CRM Asset Management Application, PeopleSoft has extended its lead as the provider of the most comprehensive, feature-rich eCRM business solution available from a single vendor," says Sam Gallucci, executive VP and GM for PeopleSoft`s CRM division.
By integrating the ACM solution with the Vantive HelpDesk application, IT personnel can use inventory and configuration information to solve problems more efficiently and effectively. They can also proactively plan for changes in the computing environment like preparing employees for new software installations.
Vantive ACM has an open architecture that works with other Vantive applications, third-party enterprise resource planning solutions, legacy systems, and discovery tools (such as Tally NetCensus, SMS, Tivoli, HP OpenView, and Intel LANDesk). It is an essential tool for analysing help desk operations in depth - enabling managers to make better purchase decisions, improve service, and reduce costs.
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PeopleSoft
PeopleSoft is a world leader in enterprise application software. PeopleSoft provides eBusiness applications for customer relationship management, human resource management, financials, and supply chain, along with a range of industry-specific solutions. For more than 4, 000 customers, PeopleSoft applications offer greater flexibility, rapid implementation, scalability across multiple databases and operating systems, and lower cost of ownership. Customers include some of the largest multi-national organisations in the world, as well as small- and medium-sized businesses. In addition to software, it offers PeopleSoft Advantage Customer Service, a comprehensive consulting, education and technical support programme. Headquartered in Pleasanton, California, PeopleSoft (www.peoplesoft.com) employs 7, 000 people and had 1999 revenues of $1.4 billion.
MainControl
Founded in January 1994, MainControl Inc. is a privately held company based in McLean, Virginia, with offices throughout the world. MainControl`s software provides more than 200 corporations worldwide with industry leading, e-infrastructure management solutions to plan, track, and manage the configurations and costs of technology resources throughout the enterprise. MainControl was awarded the 1999 "Well-Connected Award" by Network Computing as Product of the Year: Asset Management. For more information, visit the company`s web site at www.maincontrol.com