As skills training becomes a necessity under new legislation and in order for companies to claim back a portion of the skill levy, more and more companies are outsourcing their training. In particular IT Training is undergoing a major shift away from in-house training to an outsourced solution.
This is due to a number of factors including the specialized and rapidly changing content of IT, the cumbersome nature of the SAQA requirements and the high cost of re-training internal staff and upgrading the infrastructure. It has therefore become easier and more cost effective to outsource to companies specialising in IT training.
New Horizons Computer Learning Centre of Johannesburg has invested huge resources in fulfilling all the requirements for IT training in line with the new training legislation. This ensures that all training done through New Horizons, an accredited training provider, guarantees our clients to recoup monies from skills levies.
The increase in the volume of information and the need to manage it more effectively will cause companies to find themselves fulfilling an ever more specialised role. This will drive the need for employing the services of other specialised companies in catering for their clients needs.
The benefits of successfully utilising IT technology in business are innumerable. In the training arena it means that Training Providers will need to become more focussed on taking on the responsibility of ensuring that their clients are competitive in terms of their application of IT technology. Training Providers can no longer deliver static training. They have to ensure that training is relevant and transferred to the work environment of their clients.
A number of more prominent companies have begun using the services of New Horizons to outsource their IT Skills training including Johnnic, Liberty Life and the National Department of Education.
Mohammed Gathoo, administration manager of Johnnic said that their reason for outsourcing was the lack of internal training or IT support divisions, and with the recent upgrade of computer equipment, an IT skills update was required. The selection criteria for a training provider included finding a company that was able to train both onsite at Johnnic and at their own location, that was SAQA aligned and promoted black empowerment in line with Johnnic`s own policies.
Charmaine Lloyd, senior development officer for Liberty Life mentions that New Horizons Computer Learning Centres bring to them an internationally recognized product. New Horizons also provides both the skills and resourses that allow Liberty to concentrate on their core business.
Dr Tom Williams, Director of the European Union Technical Support Project of the South African Department of Education, states that within their project the majority of work is outsourced as the capacity is not available in either the Provincial or National Departments of Education. The project utilises private sector, NGO and Tertiary Education institutions to provide the necessary capacity.
As outsourcing of IT Training gathers momentum as a standard practice, more and more companies and organisations will turn to those institutions which specialize in that particular skill, and have the resources to provide the services that could both dilute and take focus from core business.
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