New OpenText eDOCS version improves user experience, boosts scalability

Issued by Global Research Partners for Open Text

Johannesburg, 10 Jan 2011

OpenText Corporation, the pre-eminent provider of enterprise content management (ECM) software, today announced availability of OpenText eDOCS DM 5.3, a significant upgrade to the eDOCS product portfolio designed to help lower total cost of ownership and deliver a more individualised user experience.

The new version of eDOCS also features tight integration with OpenText ECM Suite 2010 for customers requiring scalability across large enterprise deployments.

eDOCS complements the OpenText product portfolio and is widely used by law firms, public sector agencies and across other industries to help reduce the time and complexity associated with storing, organising and locating information. Extensive platform and structural updates in the new eDOCS DM lay the foundation for the next major release slated for 2012.

"As this latest release illustrates, OpenText is continuing to respond to eDOCS customer requirements, giving firms a rich set of upgrades and enhancements that will deliver immediate benefits such as lower support costs and enhanced user productivity," commented Todd Partridge, Vice-President and General Manager for eDOCS and Legal Solutions at OpenText. "We are continuing to see strong momentum around eDOCS with customers adopting it as their strategic hub for document and legal content management, and with this release are moving to capitalise on this momentum now and going forward."

To help lower costs, eDOCS DM 5.3 adds support for remote deployment tools that significantly reduce the work required to deploy eDOCS to user communities. Rapid system deployments are achieved without visiting workstations, and maintenance is simplified with Web and Microsoft Windows utilities that support centralised as well as delegated system management.

Now, with support for Microsoft Office 2010, eDOCS provides a rich user experience that minimises time spent learning the document and records management system and boosts productivity. To accommodate a variety of work styles, eDOCS DM gives users the ability to easily create their own eDOCS ribbons from within Microsoft Office 2010 applications.

For very large enterprise-wide deployments, eDOCS incorporates updates and integrations that allow customers to tap the OpenText ECM Suite 2010 for comprehensive library and archiving capabilities, helping to eliminate islands of information, improve information discovery, and reduce storage and infrastructure costs. In 2011, eDOCS customers will also be able to take advantage of OpenText social media applications to boost organisational effectiveness.

"Document management with OpenText eDOCS is becoming more and more important to our organisation and gives us a consistent, reliable, traceable, and secure knowledge repository," added Brook Lee, Chief Information Officer at Fox Rothschild, a full-service law firm with more than 500 lawyers and 16 offices across the US. "We are extremely pleased with the performance of eDOCS within our firm and look forward to upgrading to the new version in the near future. We're confident in OpenText's continuing commitment to bring state-of-the-art content management solutions to the legal industry." eDOCS DM 5.3 is available now.

For further information, please contact Rob Shaw: tel +27 83 626-3811, fax +27 86 646 4178, e-mail rshaw@opentext.com.

OpenText

OpenText, the pre-eminent enterprise content management software, helps organisations manage and gain the true value of their business content. OpenText brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In southern Africa, OpenText's business partners are Accenture, Business Connexion, Datacentrix, IA Systems and SAP Africa; and, its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

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