Captaris Incorporated, a leading provider of unified communications and mobile business solutions, has announced RightFax 8.5, the newest suite of the world`s market-leading e-document delivery software.
RightFax 8.5 includes enhanced enterprise fax and universal information exchange capabilities that integrate with enterprise business applications. A scalable solution, it results in powerful improvements in workflow productivity and customer communications.
Captaris, which has double the market share of its nearest competitor, is distributed in SA by mobile messaging solutions specialist, AmVia.
Gil Caplan, founding member of AmVia, expects the e-document delivery market to grow steadily over the next few years.
"Corporations are demanding a single solution that seamlessly integrates diverse business applications and processes information streams from these applications to customers, vendors and partners," he explains. "With RightFax 8.5 AmVia can truly provide customers with cost-effective ways to increase efficiency for repetitive business processes."
AmVia has repackaged and re-priced the RightFax family of products with the release of 8.5 to target several areas of high market growth and customer demand.
"The first is a single solution that can efficiently pull business-critical data from a variety of business applications and provide more efficient channels of document distribution," says Caplan.
"RightFax 8.5 renders data from legacy systems, customer relationship management (CRM) and enterprise resource planning (ERP) applications into actual forms that can be processed and distributed to multiple communication channels.
"The retrieved information is input into documents that can be delivered via e-mail, fax or the Internet to wireless devices, the desktop or multifunction copiers and printers."
He says the second area of industry growth is medium-sized businesses, which require scalable packages that can cater for low- to high-volume transactions.
"The RightFax 8.5 suite of products addresses this market by offering the ability to manage a range of transactions to automate repetitive tasks for the purpose of accelerating process cycle times."
Caplan concludes: "We are confident RightFax 8.5 will meet market demands to advance customer communications by accelerating business process cycle times."
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AmVia is a solution enhancing company focusing on messaging and convergence. Established in 1993, AmVia has built up an unrivalled reputation and market leadership nationally. AmVia provides flexible access to and control of all message types from any communication device in voice messaging, fax messaging, unified messaging and mobile messaging. www.amvia.com
Captaris
Captaris is a leading provider of unified communications and mobile business solutions that allow companies to improve business communications with customers, partners and employees. The company provides access to and control of critical business information from almost any communications device and enhances communications workflow by improving the way in which company stakeholders exchange information.
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