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New survey reveals organisations failing to measure impact of virtualisation on end-user response time

Survey of IT managers highlights lack of planning could impact on cost savings
Staines, UK, 17 Jul 2008

A recent survey conducted by NetIQ has revealed that a high proportion of organisations have no processes in place to monitor the impact of moving to a virtualised environment on end-user response time of critical applications.

The survey of 102 IT managers across Europe has revealed that 64% are not presently using any tools to proactively gauge end-user response time before and after the migration to a virtualised environment.

These findings come as IDC recently reported that the pace of adoption of virtualised servers is "incredibly rapid" in organisations that are using virtualisation, and that 35% of servers deployed in 2007 were virtual. IDC also reported that 52% of servers deployed in 2008 are expected to be virtual.*

NetIQ's survey reveals that, in the UK, alone, 71% of respondents have no measures in place to monitor end-user performance before and after the migration to a virtual environment and just 15% of UK managers were actively considering a solution that would enable them to do this. Nearly a third of all UK respondents are only monitoring hardware performance and availability, rather than applications or OS, in the virtual infrastructure.

The survey also reveals that 90% of all UK respondents cited cost savings as the key driver for the move to a virtual environment; however, as Simon Ashford, technical specialist of NetIQ, warns, more planning and monitoring is needed if these potential savings are to be realised.

"Virtualisation is causing a big buzz with enterprises and can offer huge benefits in terms of cost savings and enabling a more efficient use of resources. However, these findings reveal that more needs to be done to monitor the impact of migration on end-user application response time otherwise any potential costs savings could be negated. What happens when a server is under heavy usage or pushed to the limits of its performance? A large proportion of organisations would be unable to measure any potential performance degradation which could be incredibly costly in terms of a user's productivity."

He added: "The virtual environment should provide the same if not greater levels of performance, availability and security as the physical environment - yet stringent planning and careful phasing are essential to evaluating project success and avoiding any potential performance pitfalls."

* Server virtualisation now firmly embedded in European organisations, according to IDC survey - 7 July

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NetIQ

NetIQ, an Attachmate business, is a leading provider of comprehensive systems and security management solutions that help enterprises maximise IT service delivery and efficiency. With more than 12 000 customers worldwide, NetIQ solutions yield measurable business value and results that dynamic organisations demand. NetIQ's best-of-breed solutions help IT organisations deliver critical business services, mitigate operational risk, and document policy compliance. The company's portfolio of award-winning management solutions includes IT process automation, systems management, security management, configuration control and enterprise administration. For more information, please visit www.netiq.com.