"Novell ICS-powered appliances help organisations gain customer loyalty and increase employee productivity by significantly decreasing Internet wait times," says channel and distribution manager, Manoj Bhoola. "Additionally, it helps reduce the costs of doing business on the Net by significantly lowering Internet bandwidth costs, improving network performance, and enabling companies to affordably expand their customer base."
Novell ICS effectively increases the capacity of any Web server ten-fold, which enables the deployment of high-performance, content-rich Web storefronts that increase buyer satisfaction, attract new customers, and drive new revenue opportunities. Because it is based on open standards, Novell ICS can drop into any environment (NetWare, Windows NT, UNIX, or Cisco) and reduce overall bandwidth consumption while leveraging the existing infrastructure.
"Consumers of web-based information have little or no patience for lengthy download times when they access a web site," Bhoola continues. "When the wait is too long, many site visitors drop off, perhaps clicking their way to a competitor`s site or giving up on the web entirely and going to another source. It has always been significantly more expensive to gain new customers than to retain current customers, so it`s important make the most of the experience each new visitor has at a site.
"Service providers and e-commerce companies that take advantage of Novell ICS appliances can differentiate themselves with high performance that ensures a quality customer experience. This quality experience brings customers back for repeat business-driving loyalty and revenues, and decreasing the cost of sales."
Andrew Campbell, network manager of , says the company`s recently purchased Novell ICS has become the lifeblood of the organisation. "We purchased the appliance to save on bandwidth and are more than satisfied with its performance," he says. "Thanks to the ICS, we are now able to provide high-speed web hosting access to our clients."
Benefits of Novell`s ICS include:
- Improve network performance
- Reduce bandwidth expenses and traffic by up to 50 percent
- Gain customer satisfaction by reducing the time it takes to download Web pages
- Affordably deploy rich content without the frustrating wait normally caused by graphics-intensive Web pages
- Increase employee productivity by speeding access to Intranet, Extranet, and Web resources
- Affordably extend your Internet infrastructure to meet the needs of a growing customer and employee base
- Enjoy high performance and scalability while controlling cost
- Expend less time on management
- Integrate with any network environment
- Enjoy caching enhancements
- Provide improved security
- Exercise greater control
"Novell has recruited leading OEM vendors and strategic value-added service providers to provide our customers with a solution that matches Novell`s trusted expertise in the software arena, with partners who provide the reliable hardware, service, and support required to take the worry out of your e-business experience," Bhoola continues.
Companies such as Compaq, Dell, Fujitsu, Hitachi, IBM, Legend, Microbits, NEC, OCD, Pionex, Quantex, and Toshiba have already successfully launched products featuring Novell ICS. Novell ICS-based appliances have won top awards in Data Communications, National Laboratory of Applied Network Research (NLANR) and Comdex comparisons for performance, price, and features. Additionally, leading third-party solutions providers have endorsed Novell ICS, including Akamai Technologies, Alteon WebSytems, Arrowpoint, Edgix, Foundry Networks, Intel, Log On Data, Mirror-Image Internet, N2H2, and SkyCache.
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