Open Text, a global leader in enterprise content management (ECM), today announced that Gartner, a leading technology research and advisory firm, has positioned Open Text in the Leaders Quadrant in the Magic Quadrant for Enterprise Content Management, co-authored by Karen M. Shegda, et al., published 23 September 2008 The study reviewed trends in the ECM market and the software suites of 18 vendors.
Gartner's Magic Quadrants analyse vendors in a market segment, based on two sets of criteria: completeness of vision and ability to execute. Leaders have the highest combined scores in both areas. According to Gartner: "The ability to execute criterion measures how well a vendor sells and supports its ECM products and services on a global basis. In addition to rating product capabilities, we evaluated each vendor's viability, installed base, pricing, customer support and satisfaction, and product migrations from one major release to another.
"Completeness of vision focuses on potential. A vendor can succeed financially in the short term without it, but won't become a leader without a clearly defined vision or strategic plan. A vendor with average vision will anticipate and respond to change by accurately perceiving market trends and exploiting technology. A vendor with superior vision can anticipate, direct and initiate market trends, particularly if it integrates its vision into a broad range of areas, and capitalises on product and service development."
Open Text has extended its leadership in the ECM market over the last year, introducing new solutions for its ECM suite, including new Enterprise 2.0 tools, and expanding strategic relationships with SAP, Microsoft, Oracle and systems integrators such as Accenture. Open Text focuses on providing experienced people, the right strategic partnerships, and a broad solutions portfolio, backed by its focus on R&D. This combination delivers the best solutions to address customers' ever-growing ECM challenges, whether it's enabling enterprise collaboration, adopting Web 2.0 in the workplace, integrating enterprise resource planning and ECM for improved back-office efficiencies, or effectively managing compliance and risk management initiatives.
"In today's challenging global economy, organisations around the world are operating in an increasingly complex and competitive environment," commented Kirk Roberts, EVP and President, Integrated ECM Group at Open Text. "With our continued focus on our customers' needs, we are committed to helping them find better ways to leverage ECM to reduce costs and improve their business. We value the recognition we've received in Gartner's latest ECM Magic Quadrant, and believe it validates our strategy. Going forward, we will continue to focus on innovation, with a strong R&D investment, to further advance our position as the ECM industry's leading independent software company."
The report provides a detailed analysis of growth and trends in the ECM market. Gartner states: "Worldwide ECM software license and maintenance revenue represented a $2.9 billion market in 2007. Gartner predicts that total software revenue in the ECM market will grow at a compound annual rate of 12.2% through 2012."
Gartner evaluated vendors on a range of variables, including customer experience, overall viability, product offering, and business model, among other criteria. This year, Gartner gave greater emphasis to demonstrated enterprise deployments, integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus.
For further information, please contact Rob Shaw: tel 083 626-3811, fax 086 646-4178, e-mail rshaw@opentext.co.za
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