About
Subscribe

Open Text releases next generation Web Solutions

Johannesburg, 03 Nov 2008

Open Text Corporation, a global leader in enterprise content management, today unveiled a major new release of its Web Solutions that give enterprises powerful new capabilities to rapidly deploy intranets, extranets and Enterprise 2.0 solutions and meet the expanded demands of new digital strategies. The new release delivers a complete set of Web 2.0 tools tightly integrated to give customers far greater security and control over social media than possible with a set of point solutions.

In today's information-driven economy, organisations need to be able to move swiftly to take advantage of opportunities and they need to see rapid return on investment from Web applications. Open Text Web Solutions, with its legendary RedDot technology, lets customers manage globally-accessible public Web sites in concert with internal Web initiatives from a single comprehensive solution. It ensures a dynamic and engaging user experience by integrating, managing and optimising content. It furthermore provides seamless access to information across a variety of existing applications and repositories, including SAP, Microsoft SharePoint, as well as all Open Text content repositories, databases, file systems and Web 2.0 applications. Content can be managed, translated and distributed across dozens of countries and sites globally.

"The need for a comprehensive, easy-to-use, fast-to-deploy Web Solutions platform is greater than ever as enterprises depend more and more on the Web to drive marketing, customer and partner communications, and employee collaboration," commented Daniel Kraft, Senior Vice-President of Corporate Strategy at Open Text. "By proving the entire range of requirements in one Web solutions suite, we are giving enterprises what they need to take full advantage of everything the Web has to offer, and do it with fewer resources both at implementation and over the long term."

Making Web 2.0 safe

While many Web 2.0 and social media tools such as blogs, wikis or RSS feeds have moved into the enterprise, most deployments have been smaller scale, at the departmental or workgroup level. There are several factors at work behind this limited embrace, including newness of the technology, the need to work with numerous different vendors, and risk of exposing confidential corporate information inappropriately.

Open Text Web Solutions provides the foundation for strategic, larger-scale deployment of Web 2.0 solutions. It offers a fully integrated set of capabilities, eliminating the need for point solutions while offering complete Web 2.0 functionality.

As employees experience social sites like Facebook or Wikipedia, they expect a similar experience in the workplace. They want personal, relevant information and open sharing with peers. However, many enterprises are reluctant to make strategic moves to 2.0 technologies due to legal, privacy and compliance concerns. In an industry first, the Open Text Web Solutions can intelligently monitor content posted to internal and external wikis and blogs and automatically notify moderators and site managers of content to adhere to industry and company policies.

"For many enterprises, Web 2.0 has remained locked in the experimental phase as IT and line of business managers try to figure out how to use these emerging tools effectively," added Larry Cannell, an analyst with the Burton Group. "As more integrated suites with greater safeguards arrive on the market, we will start to see enterprises more willing to use Web 2.0 technologies."

Open Text Web Solutions: Tools for Success

Open Text Web Solutions, whether for the Web, intranets or extranets, includes a set of services designed to ensure immediate, lasting success.

These core capabilities include:

* Experience services - From custom portals to role-based applications, deliver content to any target, channel, device or audience with context and personalisation at its heart;
* Interactive services - Building and managing massive Web sites can be a daunting task. Open Text Web Solutions leverage tools to create, manage, localise and design a Web experience with superior ease of use and to deploy safe Web 2.0 applications for social interaction with security rights and compliance;
* Optimisation services - Continuous improvement is vital to the success of Web initiatives. Customers can gain insights from analytics dashboards and search engine optimisation to offer streamlined processes to publish content from anywhere to anywhere; and,
* Library services - Basic content services for document collaboration let enterprises leverage existing libraries and repositories, including Microsoft SharePoint and SAP.

For further information, please contact Rob Shaw: tel 083 626-3811, fax 086 646-4178, e-mail rshaw@opentext.co.za

Share

Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46 000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading content experts and trade to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In southern Africa, Open Text's business partners are Accenture, Business Connexion, Datacentrix, Lava Systems, IA Systems and SAP Africa; and its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

For more information on Open Text, go to: http://www.opentext.com

Editorial contacts

Paul Booth
Global Research Partners
(082) 568 1179
pabooth@mweb.co.za