Lava Systems Africa, an affinity partner of Canadian-based Open Text, and one of the companies within the Enterprise Content & Wireless (ECW) Group, today announced the release of the latter`s newest e-mail management application, which provides advanced features for Microsoft Exchange Server 2007.
The latest version of Livelink ECM - e-mail management - lets customers more easily deploy and manage e-mail with Microsoft`s newest release of Exchange Server, providing comprehensive capabilities that can improve information governance and mitigate the legal and regulatory risks posed by e-mail.
A key feature of the new release is tight integration with Exchange Server 2007`s managed folders functionality, which lets users organise messages into customised Microsoft Office Outlook folders for individual departments, users or functions based on corporate policy requirements.
Open Text`s e-mail management application enhances the Exchange Server 2007 environment by enabling organisations to apply their centralised records management policies through these managed folders transparently. With this application, each message automatically inherits the centralised record classification assigned to a folder when users drag and drop e-mails into that folder. Based on the classification, the message is assigned an appropriate retention and disposition life cycle.
"For us, user adoption and ease of use, not to mention ease of deployment, were top considerations when looking at e-mail management solutions," commented Greg Brown, Senior Project Manager of Records Information Management at Halliburton Legal.
"We liked Open Text`s solution because users could still work 100% in the Microsoft interface and very little was required of them to maintain our records policies. Employees get a system that helps them be productive, while we get a comprehensive system that can uniformly apply records policies to e-mail in order to meet legal and regulatory requirements."
Key capabilities of Livelink ECM - e-mail management for Exchange Server 2007 include:
* Industry-leading records management to provide a structured approach to determining how long e-mails are kept, defining and enforcing the process by which they are archived, and ensuring their eventual destruction.
* Automatic or interactive archiving. E-mails can be easily dragged and dropped in the archive by users or the system can automatically scan e-mail folders and apply preconfigured archiving and records management rules.
* Audit trails to define the history of activities associated with e-mails considered important business records. With a single click, users can review details such as when and by whom an e-mail was deleted.
* Comprehensive search capabilities so that administrators, reviewers and auditors can quickly and easily access archived e-mails. E-mails are exposed to enterprise search capabilities, so that companies can make full use of e-mail in content across the enterprise.
* Transparent archiving that lets users access and work with archived e-mails, just as they do with e-mails on the e-mail server. Archived e-mails can be retrieved with single-click access from the archive and users can edit, forward or move e-mails as needed.
* The ability to easily offload e-mail content to more cost-effective storage media, so that customers can improve the performance of their e-mail systems and reduce storage costs.
* Can be deployed quickly and easily without installations on the Exchange Server or individual desktops or laptops.
"Few things scare a CIO more than e-mail - it`s ubiquitous in the enterprise, proliferates at a fast pace and is fraught with legal and compliance risks," added Peter Lipps, Vice President and General Manager of Enterprise Records Management Business at Open Text.
"We continue to introduce leading e-mail management applications to give customers an easier way to bring e-mail under control, manage it consistently, alongside other important records, and minimise the cost and complexity of archiving and storage."
For further information, please contact Ray Dalgarno, Lava Systems Africa: tel 011 675-7193, fax 011 675-4075, e-mail rayd@lavasystems.co.za.
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