PeopleSoft has released its Professional Services Automation (PSA) solutions with plans to aggressively expand the company`s position within this expanding vertical market.
This is according to Jan Coetzee, managing director of PeopleSoft South Africa, who adds: "By capitalising on our eBusiness applications, "people-centric" software and successful track record with more than 150 professional service organisations world-wide, we aim to dominate this market, recently forecast by the Aberdeen Group to grow from $100 million to $1.3 billion by 2003."
The PeopleSoft PSA solution provides professional services firms with full engagement management capabilities including revenue management, invoice management, as well as billing and accounts receivables management. In addition, the PSA solution enables users to manage resources, time and expenses, the most critical components for profit in professional services. It delivers a Web-deployable client that provides a powerful, low-maintenance desktop application for all functionality including employee self-service and customer access to invoices and billing. PeopleSoft PSA is built on a global and scalable architecture, that includes multi-lingual, multi-currency, local regulatory reporting and tax compliance capabilities.
PeopleSoft`s PSA solution provides service firms with a comprehensive eBusiness solution for effectively managing the complete service value chain. This includes engagements and people, delivering services and maximising profitability.
"In a mobile workplace, PeopleSoft PSA allows consultants and their managers to conduct business on an 'anytime, anywhere` basis," adds Coetzee.
The solution addresses the needs of large and medium-sized professional services firms, such as consulting, accounting, system integrators and software companies.
"The major players in this niche market manage their businesses on PeopleSoft applications," comments Coetzee. "Based on our reputation, our people-centric heritage and our solution`s rich functionality, PeopleSoft customers are assured of the latest technology for managing growth and delivering services in this dynamic industry."
"Our research shows that PeopleSoft is the first enterprise vendor to recognise the market potential and to address key customer requirements in the services sector," says David Hofferberth, an Aberdeen Group senior analyst. "PeopleSoft PSA brings extensive functionality and best business practices to address the most challenging aspect of managing in services industries: people."
More than 150 professional service organisations, including all of the top six global consulting firms, use PeopleSoft solutions to manage their enterprise. Customers include such high-profile companies as KPMG, Ernst & Young and Hewitt Associates.
Complementing the PSA solution, PeopleSoft Select provides a turn-key option for smaller firms that want to benefit from world-class functionality and technology at an affordable price.
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PeopleSoft
PeopleSoft is a world leader in enterprise application software. PeopleSoft provides eBusiness applications for customer relationship management, human resource management, financials, and supply chain, along with a range of industry-specific solutions. For more than 4, 000 customers, PeopleSoft applications offer greater flexibility, rapid implementation, scalability across multiple databases and operating systems, and lower cost of ownership. Customers include some of the largest multi-national organisations in the world, as well as small- and medium-sized businesses. In addition to software, PeopleSoft offers PeopleSoft Advantage Customer Service, a comprehensive consulting, education and technical support programme. Headquartered in Pleasanton, California, PeopleSoft (www.peoplesoft.com) employs 7, 000 people and had 1999 revenues of $1.4 billion.