Phonatics, a provider of high quality headsets and the sole distributor of FreeMate headsets in Southern Africa, has announced that it will be extending its standard 12 month warrantee to a two year warrantee on all Freemate headsets that are purchased during until the end of July 2008. This special offering will only be for purchases exceeding 20 headsets.
Phonatics managing director Pieter Snyman says the Freemate product range is one of the most robust and agile headsets in the call centre environment. "Call centres rely on clear, effective communication with customers and the headset is a key element in determining the success. To this end, it is of utmost importance for call centres to use credible headset vendors and reliable products that provide the best possible solution."
He says ongoing maintenance on headsets is often neglected and can lead to unnecessary costs. "Call centre agents often treat their computers with a lot more respect than their headsets, unfortunately headsets aren't always seen as an investment to the company."
Phonatics aims to provide customers with professional advice regarding headsets and assisting in assessing their basic headset requirements.
For more information contact Phonatics on 0860 HEADSET (432 3738).
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Phonatics, a leading provider of high quality headsets and sole distributor of FreeMate headsets in Southern Africa, has been supplying its valued customer base with specialised headsets for digital telephones, switchboards, computers and normal analogue telephones for more than eight years. In addition, Phonatics provides a range of Plantronics and GN Netcom (Jabra) headsets including cordless headsets. It has clients in all market segments including call centres, travel agencies and bank institutions. The Company understands the process, from initial evaluation and purchase, through inventory management to service and support. Its mission is to provide a professional service to clients regarding headsets as well as assisting them in assessing their basic headset requirements. With support staff across the country, Phonatics offers sales, installation and repairs with superior quality.
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