Pink Elephant is pleased to announce that The APM Group (APMG), ITIL's official accreditation body, has selected Pierre Bernard, Manager of Product Development, to sit on the international panel that will work towards creating new qualifications to support the next set of certification exams based on ITIL v3.
Pierre joins 14 other worldwide panelists, including representatives from the USA, UK, Japan, Hong Kong, Brazil, Scandinavia, India, Singapore and Australia. The panel's main objective is to ensure the updated Foundation, Practitioner and Management level exams truly reflect the needs of IT Service Management practitioners in countries across the globe. "We're delighted that Pierre will be directly involved in helping to guide ITIL's future development, and in particular the critical task of developing ITIL exam standards," says Pink Elephant Regional Director, Neil Petford.
Pierre Bernard adds, "Having trained at all levels of ITIL certification, and now managing Pink Elephant's education and consulting services, I understand the importance of a fair qualification scheme so that practitioners can earn ITIL credentials regardless of where they come from. Given the framework's impressive worldwide appeal, new qualifications will be essential moving forward."
Pink Elephant is already an active contributor to the forthcoming ITIL v3. Earlier this year, the Office of Government Commerce (OGC), the UK-based government agency that owns ITIL and is leading the refresh project, chose Pink Elephant executive consultants George Spalding and Gary Case to author the continual service improvement book, one of the five core volumes due for publication in 2007.
ITIL v3 Team To Convene In 2007
IT professionals will have the chance to meet ITIL v3 authors, publishers and the worldwide examination panel at the 11th Annual International IT Service Management Conference and Exhibition. Taking place February 18-21, 2007, the conference is the largest event dedicated to ITSM best practices, providing the most insight into the changes ahead for ITIL and how they will affect the IT industry. Some of the presentations in the 13 track, 130+ session program that will answer the most pressing ITIL v3 questions include:
* ITIL Refresh - The Future of ITIL, by Sharon Taylor, ITIL v3 Chief Author & Examiner
* ITIL v3 Overview - What's New In The New Version?, by Gary Case of Pink Elephant & ITIL v3 author
* The Next Five Years In ITIL Certification, by Richard Pharro of APMG
* Plus sessions from the authors of the new ITIL v3 titles: Service Strategies, Service
Design, Service Transition, Service Operations, Continual Service Improvement For more information about the 11th Annual International IT Service Management Conference and Exhibition, call +27 (0) 11 258 8656
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Pink Elephant is the world leader in IT management best practices, offering conferences, education and consulting services to public and private businesses globally, and many listed in the Fortune 500. The Company specializes in improving the quality of IT services through the application of recognized frameworks, including ITIL. ITIL is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the US Patent and Trademark Office.