Plantronics introduces revolutionary new convertible headset for call centers and offices

Plantronics Inc., the world leader in lightweight communications headsets, today announced a revolutionary new product for call centers and offices. The DuoPro headset utilizes a convertible design that sets new standards in comfort, durability and sound quality. The new headset addresses the demanding environments of 21st century call centers and busy offices, providing a versatile, stylish solution.

The DuoPro can be worn either over the head or over the ear, and is available with Plantronics trademark clear voice tube or with a high-performance noise-canceling microphone. The headset incorporates an industry-first headband design that has been ergonomically engineered to distribute weight evenly across the head. The unique design eliminates direct pressure on the user`s ear, increasing all-day wearing comfort.

All versions of the new headset feature discreet styling, a swivel-mounted microphone joint for flexibility and built-in cord management for balance. Durability has been designed into DuoPro, with metal-reinforced pivot points to withstand the demands of all-day, everyday use.

The noise-canceling model of DuoPro features a unique anti-twist boom. The innovative design of the boom keeps the microphone properly aligned to minimize "voice fade," ensuring clear, accurate conversations.

"We`ve leveraged our 40 years of experience in headset design, along with comprehensive input from our customers, to create a convertible headset that sets new standards in comfort, durability and style," said Craig May, president of Plantronics Call Center and Office Division. "It`s the ideal hands-free solution for both call centers and offices."

The Plantronics DuoPro provides key benefits for both call center managers and agents. Call center managers will appreciate the economy and simplicity of buying one headset that delivers quality sound and durability in either wearing style. Call center agents will appreciate the all-day comfort and superior fit the DuoPro headset provides.

Office users will appreciate the style, versatility and clear sound quality of DuoPro. They can choose either the stability of the over-the-head design or the discreet lightweight comfort of the over-the-ear style. Whichever style they choose, DuoPro delivers clear, natural communication.

The DuoPro joins the Plantronics family of professional-quality H-Series headsets, and is compatible with all Plantronics call center and office amplifiers equipped with the Plantronics Quick Disconnect. The Quick Disconnect allows a user to unplug their headset and move away from their desk while the caller remains on the line.

The noise-canceling model of the DuoPro headset will be available in October from Plantronics distributors worldwide and online at www.plantronics.com. The voice tube model will be available in December. The MSLP for the DuoPro convertible model with noise-canceling microphone is $154.00; the voice tube model will be $129.00. The DuoPro headset is also available as individual over-the-head and over-the-ear models. The MSLP for the individual models of the over-the-head and over-the-ear versions with noise-canceling microphone is $144.00; the individual voice tube models will be $119.00. The DuoPro is backed by a two-year warranty.