A PC`s personality can be as mundane as its screensaver or shortcuts, or as critical as network, e-mail, printer and drive settings.
When PCs crash, or new or upgraded software is loaded, the PC`s personality is often lost - reverting to the state it was in when it left the factory. Users face the frustrating task of having to re-establish that lost personality once again - a task which often requires the assistance of a skilled technician.
But no more, thanks to Altiris, a remote desktop management solution that offers maintenance, repairs, upgrades and installations via WAN or through dialup facilities.
According to Dennis Duff, Regional Technical Manager at independent IT solutions provider, First Technology, this cost-effective and productive solution makes it easy for IT managers to maintain or restore the individual personalities of every user`s PC - even in sites with hundreds of workstations - through upgrades and crashes.
"Altiris enables this within minutes, without the need for a technician to physically go to each PC to restore settings. It can all be done remotely," he adds.
Altiris, regarded as one of the best migration tools on the market today, also enables new software programs or upgrades to be installed on every PC and workstation virtually anywhere in the world, within minutes.
"For many end-users and IT departments, a software upgrade is a painful experience because of the difficulties involved in restoring the PC to the way the user needs it to be and wants it to be. Altiris solves all these issues," Duff concludes.
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First Technology is one of SA`s largest, independent IT solutions providers, offering customers solutions and services that maximise business productivity, reduce the risk associated with deploying new technologies and minimise the total cost of IT ownership. The company has fully-fledged branches in every major business node across SA and maintains one of the largest teams of highly skilled technical personnel in the country.
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