QlikTech, (NASDAQ: QLIK) a leader in Business Discovery - user-driven business intelligence (BI), has announced that an increasing number of retail and wholesale companies globally are turning to QlikView Business Discovery to ensure continued growth in a highly fragile customer-driven market.
With mobile trends continuing to make inroads into the consumer and retail landscapes, retailers need to stay ahead of their customers and adapt mobile technologies and spot new growth opportunities to retain their custom. In fact, according to Gartner: “By 2013, 33% of BI functionality will be consumed via handheld devices.”
QlikView's powerful information analysis tool, currently used by more than 1 000 global retailers and wholesalers, delivers the accurate, relevant, and up-to-date analysis needed to spot trends and market shifts as they develop. As the retail and wholesale industry continues to look for ways to improve business efficiency, many businesses are leveraging BI platforms to give their workforces the capability to make decisions across the organisation, including environments where mobility and access to decision-critical information on the go is crucial.
With QlikView on Mobile, retailers and wholesalers get the complete QlikView Business Discovery experience, with the ability to consolidate, search, and visualise information needed to answer critical business questions, anytime and anywhere. By leveraging advanced HTML5 browser technology, QlikView delivers a touch-driven interface that makes BI as easy and compelling to use as consumer apps, while IT retains centralised security and manageability.
Illes Seasonings and Flavors has deployed QlikView on iPad to improve customer interactions by giving field sales representatives access and insight into critical customer data, anytime and anywhere. Using QlikView on iPad, Illes, a Texas-based manufacturer of spice blends, flavours, and sauces for restaurants and food companies, can give its customers complete and instant visibility into their product data and transactions, all with the mobility and ease-of-use of the iPad.
“We strive to provide our customers with highly customised solutions,” said Les Howell, Executive Director of IT, Illes Seasonings and Flavors. “To meet that goal, it's essential for our sales reps to be able to access real-time product data and supply chain updates from the field when they meet with customers. Having the powerful user-driven business intelligence of QlikView on the iPad allows us to greatly improve our customers' experiences and overall satisfaction. Based on the great results we've already seen, we're in the process of deploying QlikView to our purchasing and supply chain processes.”
Real food company EAT, one of the most successful high-street food retailers across London, is also deploying the QlikView Business Discovery platform to help its management make fast, informed decisions about store and staff performance and consumer purchasing behaviours in real-time. QlikView's in-memory data storage allows for remote access to information via any browser or device, and EAT will be equipping its field workers with Windows Tablets so they can use QlikView to get the latest business information at their fingertips anywhere at any time.
“We're looking forward to having access to a mature, scalable and flexible business intelligence system with information that is always up to date,” comments Rene Batsford, Head of IT at EAT. “QlikView gives us access to instant, relevant data that is consistent across the business, so all managers are in unison. Access to this information and insight into product, store and employee performance also means best practice examples can be replicated across the business. Our employees are amazed at what we have already learnt using QlikView - it's helped us discover opportunities that we never even considered before. We can't wait to start using it on a daily basis.”
“Information is the backbone of any successful retail organisation, and customer-centric companies use BI to improve decision-making and enable people throughout the organisation to drive overall enterprise performance,” said Rebecca Braverman, Senior Director Global Market Development - Consumer Products, Retail & Distribution at QlikTech. “Through work with our global customer base, including six of the top 10 global retailers, QlikTech has gained a deep understanding of the key market drivers, emerging trends, and core opportunities that accelerate success at retail and wholesale organisations. We work closely with our customers to deliver the right solution to drive strong growth and achieve the bottom-line results needed to succeed in a competitive environment.”
Gartner Press Release, Gartner Says New Relationships Will Change Business Intelligence and Analytics, January 6, 2011. http://www.gartner.com/it/page.jsp?id=1513714
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QlikView South Africa
QlikView South Africa is the local representative and distributor for QlikTech, whose powerful, accessible business intelligence solution enables organisations to make better and faster decisions. Its QlikView product delivers enterprise-class analytics and search with the simplicity and ease of use of office productivity software. The in-memory associative search technology it pioneered makes calculations in real-time, enabling business professionals to gain insight through intuitive data exploration. Unlike traditional business intelligence products, QlikView can deliver value in days or weeks rather than months, years, or not at all. It can be deployed on premise, in the cloud, or on a laptop or mobile device - from a single user to large global enterprises. QlikTech (NASDAQ: QLIK) is headquartered in Radnor, Pennsylvania, with offices around the world and a network of over 1 100 partners to serve more than 22 000 customers in over 100 countries worldwide. For more information, please visit www.qlikview.co.za.
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