Rackspace Hosting says its cloud-based applications division, Rackspace Email & Apps, now hosts more than 1.6 million paid mailboxes across its hosted e-mail offerings, Rackspace Email and Microsoft Exchange.
New and existing customers cite best-in-class migration, Fanatical Support and a robust e-mail platform at an affordable price as the common reasons for choosing Rackspace.
“Businesses shouldn't have to manage in-house e-mail servers anymore,” said Geoff Dowell, Rackspace spokesperson for the South African market.
“But e-mail is more mission-critical than ever and IT managers need a partner they can trust. Rackspace bridges the gap for companies that don't want to invest in expensive on-premise systems but still need business-class e-mail and a company that will service them when they need it. The traction we have achieved in a tough economy shows that we have been successful in bridging that gap.”
ReCourses is one such company, which turned to Rackspace after experiencing the problems of managing their own e-mail system in-house. David Baker, founder of ReCourses, a global business providing consulting services to the marketing industry, was managing his own e-mail server. But if there was a problem while he was travelling, he had no way to physically get the server back online.
Baker made the decision to move to a hosted e-mail solution, which provided him with the peace of mind he needed to focus on more critical aspects of his business. According to Baker: “Uptime and excellent support were very important factors in my decision. Rackspace has exceeded my expectations in those areas, which gives me confidence that I can conduct my business without worrying about risks such as an outage.”
Another customer, Thomas Vranas, was in search of a replacement for his company's legacy POP e-mail system, when he found Rackspace. “The POP e-mail was not conducive to running a mid-sized company,” said Vranas, president of PROACT Search, a premier executive search and management consulting firm. “Things I'd taken for granted in the corporate world, like calendars, sharing, and invitations, are necessities.” Rather than build an IT infrastructure from scratch, Vranas chose Rackspace Email due to its flexibility in product offerings, satisfaction-guaranteed uptime, scalability, and access to around-the-clock Fanatical Support.
Rackspace Email features spam and virus protection, a unique and easy-to-use control panel for administrators, large mailbox storage and attachment size, desktop access with Microsoft Outlook, and integration with mobile devices, all backed by Fanatical Support. Rackspace also offers hosted Microsoft Exchange, as well as a hybrid offering of Microsoft Exchange Hosting and Rackspace Email. For more information about business e-mail hosting, visit http://www.rackspace.com/email_hosting.
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