Redtail users get marketing tools

Redtail Technology, a provider of Web-based client relationship management (CRM), imaging and e-mail archiving solutions for the financial services industry, has completed its integration with Peter Montoya's MarketingLibrary.net, according to PRWeb.

Users of Redtail can now access MarketingLibrary.net's range of documents within the Redtail CRM platform.

Brian McLaughlin, CEO and CTO of Redtail, said: "MarketingLibrary.net has a huge variety of approved content and a very inexpensive price. Integrating Redtail CRM with MarketingLibrary.net brings a whole new set of marketing tools to Redtail users."

Contact Centre Compliance has released a full range of online training solutions that will help clients cultivate an ethical corporate culture that will help manage the governance, ethics and compliance processes throughout an entire organisation, according to PRWeb.

"This is a full suite of training solutions developed by industry and legal experts for companies seeking to fulfil their duty in promoting lawful and ethical conduct throughout the workplace and to make responsible behaviour an integral part of their everyday company practice," commented Mike Kovatch, CEO of Contact Centre Compliance.

"The online training modules are easy to set up and administer, are customisable and serve as a modern day business tool to change behaviour and mitigate legal and compliance risks by educating employees on rules, regulations and company values governing their day-to-day conduct."

VoltDelta, a provider of hosted call centre solutions and content/data services for the telecoms industry, has unveiled its Oasis Smart-Station and Oasis Smart-Station for Microsoft Dynamics CRM products, says TMCNet.

Both the applications together provide an integrated environment for handling of calls and customer contacts, thereby enabling efficient customer management.

The Oasis Smart-Station for Microsoft Dynamics CRM implementation takes advantage of the Oasis Smart-Station's tabbed views approach, in order to provide a number of additional screen pops for account-related information and other services.