Emerging technologies, such as cloud computing, are expected to reduce enterprises' ICT expenditure in the short- to medium-term, due to the reduced investment in infrastructure.
These are the sentiments of Jiaqi Sun, research analyst, ICT, at Frost & Sullivan.
“Unified communication and collaboration solutions, as well as VOIP and unified messaging, are expected to see strong growth in SA in the next three to five years,” he says.
New solutions such as unified messaging, unified communication and collaboration solutions reduce the investments on multiple applications, he says, by minimising the number of devices, and improving the operating efficiency, through linkage of various devices via one solution, Sun emphasises.
SA and other growing African countries, such as Nigeria and Kenya, have the same trends in digital enterprise/business communications, Sun says. Increasing broadband connectivity and IP network migration, as well as solutions around service delivery models and mobility, are key areas of interest, he continues. Other trends include enterprise mobile services, as well as software as a service data centres.
ITWeb Business Communications forum
ITWeb Business Communications forum takes place on 22 November. For more information and to reserve your seat, please click here.
Sun is a speaker at the ITWeb Business Communications Forum, taking place on 22 November, at The Forum, in Bryanston.
He will address the prospects of voice over Internet protocol (VOIP) communications, with the view of it becoming a value-added service within the organisation.
For everything the enterprise needs to know about the communication technologies to use today, and how to drive down the costs of communication, click here for more information about this event.
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