Smartphones are fast becoming the natural evolution of computing by literally offering a computer in the palm of one's hand. The technology underpinning this feat is not to be underestimated, and in some cases user inexperience results in the under-utilisation of the device's technical potential.
With this in mind, a two-pronged approach was taken in reviewing the BlackBerry Storm 2 smartphone. In so doing, we hope to address the advantages and challenges of the device from both a technologist and the average consumer's point of view.
Tech view by James Lawson
From a technical perspective, the Storm 2 was a breeze to use. The navigation is intuitive, with the setting-up process initiating when you start up the phone (or secure-wipe the device). Even advanced features were easy to set up, although the first time I tried to pair the device to WiFi it had to be turned off and on again.
I was initially sceptical about the touch-screen interface, but after growing accustomed to it I was extremely happy with it. Tracing your finger across the screen highlights the buttons underneath your finger, and will only engage once you press slightly harder on the screen - giving the impression of clicking on the screen.
The messaging can be a little awkward, as you have to enter a message recipient before you're able to compose a message. Browsing is also somewhat difficult, as a single tap on the Web browser often results in the page suddenly zooming in. It's also difficult to access small hyperlinks.
The Storm 2 can be configured to turn itself off and on at predetermined times, as well as stopping access to WiFi or your mobile provider's network if it's low on power. This is fairly convenient, as it enables you to access your contacts when most phones would simply have turned off.
In summary:
I say: Perfect for business use with its ability to connect to the office's WiFi connection.
Plus: WiFi connectivity
Minus: Short battery life, Web browsing can be difficult.
Consumer take by Leigh-Ann Francis
Being a first-time BlackBerry user, the most noticeable feature of the device was the need to abandon any pre-conceived cellphone navigation skills. This is not to say the device is not user-friendly, simply that the intuitive process is different.
It is therefore important to approach the device with an open mind or it can easily become frustrating to operate. For example, during the set-up phase the user has an option to set up the keypad in one of three ways: qwerty and multi-tap, landscape qwerty, and portrait qwerty.
I found the landscape qwerty the easiest to use, but only after a challenging experience with the other two options. The Storm 2 also introduces SurePress screen technology which improves on the touch experience by making you physically push down on the screen to make a selection, producing a clicking sound.
Browsing on the phone was fast and Web sites appeared crisp and bright, although navigating the sites was a bit challenging. The combination of touch and SurePress technology seemed overwhelming, and unless particularly knowledgeable on what to touch and what to press, the ease of use becomes compromised.
Despite the initial learning curve, the more I used the phone, the more I discovered and the easier it became to navigate. However, I knew that despite trying every app and attempting to put the phone through its paces, as a less tech-savvy consumer, I was a long shot off in using the device to its full potential.
In summary:
I say: A learning curve for the new BlackBerry user, but one that can be overcome.
Plus: SurePress technology
Minus: Browsing navigation
Price: TBD
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