IMPACT Encore is an award-winning enterprise resource planning (ERP) system from leading local developer Syspro. SARFU bought IMPACT Encore from Computer Support, a member of Syspro`s nationwide dealer network.
More efficient time management, better reports and an improvement in overall office performance are just some of the benefits of SARFU`s switch to IMPACT.
Pieter Cloete, SARFU`s assistant financial manager, says: "We wanted a software package with better debtor and general ledger control. IMPACT Encore is perfect for our needs."
Cloete also gave top marks to the customised formal training courses held at Computer Support`s Training College and noted that SARFU staff regularly make use of Computer Support`s IMPACT Help Desk.
"The Help Desk provides a superb service," he says. "With such a solid infrastructure and ongoing training, day-to-day support is just a phone call away. In addition, with ODBC and Crystal Report Writer linked to Impact, we are able to complete all our monthly reports with ease."
Trish Sacke, Computer Support`s account manager for SARFU, says: "A well-rounded service covering all aspects of a company`s needs is an integral part of our standard operations.
"By focusing heavily on key account management with our top quality team of consultants, we have the ability to bring in the necessary experts to service our clients` ever-changing needs."
Syspro provides flexible, integrated, cost-effective systems for the accounting, manufacturing and distribution activities of an organisation. IMPACT Encore enables a company to exercise complete control over the planning, forecasting, management and distribution facets of the business. It is a comprehensive solution which is simple to maintain, thereby maximising time for business management and profit generation.
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