OSIsoft, provider of the world`s leading Real-time Performance Management (RtPM) platform, announced today that Sasol Synfuels has deployed OSIsoft`s IT Monitor software to monitor and analyze the performance of its installations of the SAP(r) R/3(r) software solution and mySAPTM Enterprise Portal. The announcement was made at SAPPHIRE(r) 2003 Orlando, SAP`s international customer conference.
Last month, at OSIsoft`s User Conference in San Francisco, Johan de Waal, Sasol IT Project Manager, commented that his company has realized substantial return on investment using IT Monitor. This includes the following benefits achieved thus far:
* Real-time Performance Monitoring and Profiling
* Preventative Maintenance and Capacity Planning
* Advanced Trouble Shooting and Fault Detection
* Incentive Based Service Level Agreements based on Key Performance Indicators (KPI)
* Integration into Synfuels Portal as Monitoring, Fault finding, Operations and Management tool
* Single Site-wide Monitoring System
IT Monitor is designed to intelligently capture resource utilizations and status across enterprise IT assets while minimizing the effect on existing networks. It delivers a unified information view of the status of the entire IT infrastructure - without impacting or impeding any mission-critical application services. IT Monitor is based on the PI System, the core engine in OSIsoft`s RtPM platform that has been deployed by many Fortune 500 corporations worldwide.
RLINK, OSIsoft`s ERP gateway from the PI System, has been certified by SAP and delivers real-time performance information to SAP R/3. Using the RLINK gateway, IT Monitor can issue real-time alerts to SAP R/3 for IT asset notification and problem resolution. Also high-fidelity data monitoring the performance of heterogeneous networked infrastructures can be presented as a global network iView within the mySAP Enterprise Portal by deploying IT Monitor with OSIsoft`s new RLINK Business Package and PI ICE real-time Web server.
"Companies can now optimize global infrastructures by using IT Monitor to provide dynamic real-time analysis of the operational metrics for distributed IT assets - complexes of networks, systems and applications," said Michael Saucier, VP Marketing for OSIsoft. "This product gives unprecedented insight into the performance of distributed IT assets, providing dramatically higher ROI than traditional monitoring applications." SAP, R/3, mySAP, SAPPHIRE and all other SAP product and service names mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries.
Other product and company names mentioned herein are the property of their respective owners.
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