Selectica, EMC form alliance

Selectica, a provider of contract life cycle management solutions, has rolled out a solution that leverages EMC Documentum enterprise content management and business process management technologies, reports Business Wire.

Selectica also announced a global go-to-market alliance agreement with EMC, whereby the two companies will co-market and jointly sell the solution.

This collaboration combines a unified and scalable contract repository supporting each organisation's contract management processes.

Learning Tree International has added two new courses to its project management curriculum, namely Contract Management Principles and Practices and Project Budgeting and Estimating, states Business Wire.

Both courses utilise Learning Tree's proprietary RealityPlus instructor-led training methodology which immerses attendees in real-world scenarios to enhance the learning experience and enable the immediate application of new skills.

Learning Tree will begin presenting Contract Management Principles and Practices in the US in May 2009 and in Canada and London in July 2009.

Encover, a provider of technology and services for selling service contracts and software subscriptions, has sponsored an Aberdeen Group study revealing that contract management is leveraged by best-in-class companies to increase service revenue and improve customer satisfaction, says Earth Times.

The report, entitled 'Service contract management - winning strategies for managing customers' expectations', reveals these companies were able to achieve a 90% contract renewal rate, approximately 20% higher than the industry average.

Bill Pollock, vice-president and principal analyst at Aberdeen, says: "Our research shows that 80% of best-in-class firms presently use contract management solutions to help place customers on contract compared to almost half that percent (42%) for all others.”