Siebel Systems` Expert Services team has chosen the Informatica PowerCenter enterprise data integration platform to power high-availability customer software upgrades.
With PowerCenter, Siebel Expert Services can address the needs of customers who require near-zero downtime when migrating to new versions of Siebel CRM applications.
"Informatica has long been the data integration software of choice for Siebel Systems and our suite of business analytics applications," says Dan Crowley, VP of Expert Services at Siebel Systems. "The most analytically sophisticated organisations in the world use Siebel Business Analytics to drive business performance, and they rely on Informatica in their data warehousing and analytic environments. By leveraging Informatica`s PowerCenter platform for data migration, we can provide excellent support for the high-availability requirements of our customers during Siebel CRM application upgrades."
A secure and scalable platform, PowerCenter helps ensure successful data migration initiatives by including functionality for accelerating time to delivery, minimising migration effort and risk, synchronising data and systems for phased migration, and ensuring the quality of migrated data.
"Informatica continues to expand its long-standing partnership with Siebel Systems, making available its proven enterprise data integration platform to the Siebel Expert Services team," says Charl Barnard, GM of Informatica at local distributor, Knowledge Integration Dynamics (KID). "The use of Informatica`s enterprise data integration platform is broadening rapidly beyond traditional data warehousing, making this a natural expansion of the company`s existing relationships to include high-availability data migration."
Since 2000, Siebel Systems has provided Informatica data integration software to customers as a key component of its family of business analytics solutions that offer insight for sales, service, marketing and senior executives. Under an expanded partnership in 2004, Informatica software was also chosen to support Siebel Systems` comprehensive suite of analytic applications for the whole enterprise including customer, supply chain, workforce and financial analytics.
"Using Siebel Business Adapters and leveraging Informatica data integration technology, Siebel Business Analytics customers gain seamless access to data from a wide range of enterprise sources including Siebel, PeopleSoft, SAP and Oracle applications," says Barnard.
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Informatica Corporation is a leading provider of data integration software. Using Informatica products, companies can access, integrate, visualise and audit their enterprise information assets to help improve business performance, increase customer profitability, streamline supply chain operations and proactively manage regulatory compliance. More than 2 000 companies worldwide rely on Informatica for their end-to-end enterprise data integration needs. Informatica is distributed, supported and maintained in SA by Knowledge Integration Dynamics (KID). For more information, call +27 11 462 1277, or visit www.informatica.com or www.kid.co.za.
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