Siemens drives FMC through channel
Siemens Enterprise Communications has claimed the channel has seen red-hot demand for fixed-mobile convergence (FMC) solutions, reports VNUNet.
This, despite recent research suggesting the new technology has yet to grab significant end-user mindshare. In June, the vendor launched a slew of FMC products under its Fixed Mobile Convenience banner.
To accompany this, Siemens has added a mobile business specialisation to its partner programme. Dave Dyer, UK channel marketing manager for indirect sales at Siemens Enterprise Communications, said six resellers are already working towards the specialisation.
P&C has loyal customer bases
P&C Insurers has highly loyal customer bases, especially when compared to other areas of financial services, according to a recent survey conducted by the IBM Institute for Business Value, reports TechWeb.
However, it will need to improve multi-channel distribution efforts and customer service levels if it wants customers in younger age demographics to become loyal as well.
The results showed that 51% of policyholders could be considered "advocates" for their insurance carrier, using the Customer Focused Insight Quotient. Meanwhile, in a similar study by IBM, advocacy rate was only 24%.
HP raises fists
Hewlett-Packard's US channel chief warned Dell to expect a tough fight as it attempts to make an incursion into HP's channel turf, reports ChannelWeb.
"Many people can stand on this stage and claim they are a channel company," said Adrian Jones, HP's VP and GM, Solution Partners Organization Americas.
"Many people can claim they are going from a direct model to a channel model overnight and get headlines in CRN tomorrow. It's taken 25 years for HP to become a channel company. It's taken us 25 years of investment in the channel. And I can assure you we are not done yet."
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