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Software AG leads customers out of 'service wilderness' with new mobile computing solutions

Johannesburg, 18 Feb 2003

With the Meta Group predicting growth of 50% in the mobile computing market by 2005, Software AG has responded by adding the Tamino Mobile Suite, a strong application development platform, and Tamino Mobile Applications, a set of pre-built solutions for mobile personnel, to its product line.

The first packaged solutions to become available are an SFA (sales forces automation) solution and a mobile application for service technicians.

As part of Software AG's commitment to lead customers out of the 'service wilderness', the company has also created a new business unit to focus specifically on the mobile computing sector.

Joe Curran, Manager, Software AG SA, explains: "Mobile computing can benefit field technicians and sales staff enormously, by giving them uninterrupted access from wherever they are to information that could make all the difference to the outcome of a sales meeting or service call-out.

"In the majority of cases, data accessed by field staff in the course of their work originates from a variety of applications. These include inventory, purchasing and accounts, to name but three. So it's vital that the latest-generation mobile IT solutions are based on technologies that can handle communication between these different applications," Curran continues.

"Software AG's Tamino Mobile Suite gives organisations everything they need to integrate their mobile applications. XML technology is an essential component in all this, offering an open, standardised cross-platform format that simplifies data exchange and integration."

The practical advantages for enterprises are manifold. They can optimise staff deployment scheduling, streamline their itinerary planning and make their staff activity-logging more efficient. And field staff members have constant access to up-to-the-minute company data, which can only enhance the quality of their work.

Curran concludes: "Tamino Mobile Suite and Tamino Mobile Applications allow companies to optimise their business processes and stay ahead of the competition. These powerful new technologies also help them cut costs.'"

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Software AG

Software AG is based in Darmstadt, Germany. Founded in 1969, Software AG continues to be Europe's largest and a leading global provider of system software and services enabling enterprise data integration and management. Software AG's products control the central IT processes of thousands of renowned companies worldwide including Lufthansa, Siemens, Citibank, Merck, DaimlerChrysler, Sony, BP and Telefonica. Software AG develops products and solutions that support the XML (Extensible Markup Language) standard. XML simplifies the exchange of documents and data as well as the integration of cutting-edge Web applications into traditional IT architectures. Software AG works with such sales and technology partners as Tridion, Stellent and IXOS. In 2002, the corporation achieved 475 million euros in total revenue. Software AG has offices in over 70 countries and currently employs a staff of about 3 000. For more information, visit www.softwareag.com.

Editorial contacts

Petra Peacock
C-Cubed Communications
(011) 794 4665
petrap@iafrica.com