It is the pace of an organisation's innovation that keeps them ahead of the pack, and for Softworx this has never been truer. Jane Thomson, Managing Director of Softworx, says that together with Infor, Softworx is delivering new functionalities and more products, ensuring the acceleration and adoption of cutting-edge business solutions by our customers.
Softworx, an EOH company and a leading business applications provider, is the Infor reseller for sub-Saharan Africa and has a pipeline of products that mirrors Infor's global product rollout.
“Together with Infor we plan to continue to build our vertical suites for manufacturing, distribution and public sector,” says Thomson. “Special focus will continue to be placed on ERP and related enterprise applications, such as business intelligence, which will include technology around the user experience and cloud.”
Charles Phillips, CEO of Infor, has said he doesn't believe the Infor pipeline has ever been stronger. Thomson says this top level commitment and vision from Infor is exciting for Softworx. “Not only are we able to continue providing our customers and partners with leading-edge technology, but with the knowledge that our Infor team is developing, the latest solutions to revolutionise business operations gives us confidence for the future.”
The first of many new products and enhancements is the launch of Infor Workspace. Infor Workspace is the latest new user experience that will soon become a standard across Infor major applications and is powered by Microsoft SharePoint, which was recently named by Gartner as the leader in the user experience platform market.
Infor Workspace provides a single sign-on to all of the applications that can be accessed via SharePoint's Site Pages. “These applications do not have to run on the same server or in the same data centre,” says Thomson, “and over and above that the user experience stays consistent across all of the applications.” Users can switch from Infor ERP system running on a local server to Infor Expense Management in the cloud or to Infor EAM deployed at another site.
Thomson says this new user experience brings Infor closer to providing software that looks more like consumer applications. “The real benefits have to be the inclusion of in-context business intelligence, alert management, and collaboration. As users move between screens or applications, they get different views of real-time performance, from a sales order screen having a dashboard showing the number of orders received so far in the period relative to the forecast, or an alert showing that the customer has exceeded their credit limit.”
Infor Workspace delivers on collaboration with unified communications software supporting instant messaging, voice over IP, video chat, and the like. Thomson says that Softworx has begun rolling out Infor Workspace to customers using Infor ERP LN, Infor ERP LX, Infor EAM and Infor Expense Management. The roadmap includes a host of Infor applications, with the only requirement being that the application has to be Web-based to take full advantage of the new user experience.
“Infor Workspace combined with the Infor ION integration platform, the new reporting capabilities, and the option of cloud deployments, all distinguishes Softworx's end-to-end business solutions,” concludes Thomson.
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Softworx
Softworx is a successful South African business applications company that prides itself in being able to deliver world-class products to its extensive customer base, which includes a number of Fortune 500 companies. In addition, Softworx supports clients in industries ranging from manufacturing, retail, distribution and financial, to supporting various government entities. The company is dedicated to marketing, implementing and providing support for its range of complementary software products to medium and large enterprises that require effective solutions to optimise their business processes.
Softworx has positioned itself as a leading provider of business applications in South Africa, specialising in end-to-end business solutions. The company prides itself on being able to deliver true value to its customers through the implementation of business solutions based on a powerful combination of leading-edge products and consultancy. As a wholly owned subsidiary of EOH, Softworx has increased the number of services and products that can be offered to its customers from within the group.
Infor CRM
Infor's market-leading suite of CRM software products provides organisations with a comprehensive offering for marketing, sales, service, and customer analytics. Infor CRM Epiphany powers the CRM operations of some of the world's leading companies, in key industries such as financial services, retail, hospitality, and telecommunications. Infor CRM Epiphany helps organisations understand, anticipate and serve customer needs across all channels to increase sales and brand loyalty. For more information, please visit http://www.infor.com/solutions/crm/.
Infor
At Infor, we work with a core belief. We believe in the customer. We believe that the customer is seeking a better, more collaborative relationship with its business software provider. And a new breed of business software: created for evolution, not revolution. Software that's simple to buy, easy to deploy and convenient to manage. Our 70 000 customers in more than 100 countries and 8 000+ employees stand with us. We look forward to your sharing in the results of our belief. There is a better way. For additional information, visit http://www.infor.com.
EOH
Listed company EOH is the largest enterprise applications provider in SA and one of the top five IT service providers. EOH follows the consulting, technology and outsourcing model to provide high value, end-to-end solutions to its clients in all industry verticals. For more information, visit: http://www.eoh.co.za.
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