To focus on the current constraints of Companies to deliver on their CRM initiatives Speer decided to release a cost effective Web enabled Help Desk portal system.
The main benefits of this system is that it is Web Based and available on a 24x7 basis including dedicated SMS deliveries to cater for all the customer requirements. No seat or annual licenses are required ensuring either a once off or monthly-contained cost.
The Web Based Help Desk consists of the following available portal options:
Partial Portal
This portal will be hosted on the Speer backbone and shared to reduce the cost of operation; the look and feel will be partially adjusted.
Full Portal
This portal will also be hosted on the Speer backbone but will allow the Customer to have a customised look and feel.
Dedicated System
This Web based system will allow the Customer to develop their specific brand on an internal Web Based Help Desk System.
Speer believes in providing their Customers with Best-Fit Business Solutions by utilising their expertise in all areas of Information Technology.
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