JSE-listed Spescom's headline earnings slipped by 7.8% to 39.1c per share for the six months to end-March, from 42.4c a share for the same period a year earlier.
Turnover was down 5.6% from R185.66 million to R175.19 million, with the group achieving a profit of R17.21 million for the period, against R19.08 million previously.
Basic earnings per share of 32.5c compare with a year-earlier 36.1c a share.
However, CEO Tony Farah says trading profits were up 50% on the same period of last year and all the divisions of the South African operations are generating solid results.
"The contact centre division of the group is exceptionally well positioned to capitalise on the international trend in the contact centre market for the establishment of local call centres that support offshore-based multinationals," he says.
"The group's primary strategic objective remains the globalisation of its business, utilising proprietary technology and intellectual property."
Spescom has directed its technology development on acknowledged trends in the information and communications technology industry, with resulting products focusing on key market sectors including information content management.
The approach has resulted in the group's products gaining international recognition, Farah says.
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