Service Parts Logistics (SPL) has long been the authorised channel for Hewlett Packard Enterprise, enabling it to supply genuine original HPE parts and upgrades to its customers. This year SPL has added genuine HPE networking and storage equipment to their customer offering via the HPE authorised spares channel.
In terms of the range of networking and storage equipment made available by HPE, SPL stocks the full current portfolio, as well as versions of previous generations of hardware at much reduced pricing - from HPE Flexfabric and modular switching, to fixed port switching, routing, security and wireless access points and controllers.
Similarly, with regards storage, SPL is ideally positioned to offer a "shopping cart" solution where every item from hard drives to chassis is available as an equivalent spare through its HPE channel.
Key drivers for customers to procure through the HPE spares channel are shorter lead times; similar eligibility for HPE equivalent warranties; and, as a key differentiator, access to legacy hardware from current generation to several generations of older equipment at lower price points.
This fulfils the mandate of the HPE spares channel whose goal is to complement and complete the HPE distribution channel's offering - by servicing customers who wish to meet the high-service requirements of their urgent projects, and who may require legacy hardware.
While the products supplied will be identical to those available through distribution, there are a number of differences when customers buy through this channel - hardware will often be made available as component kits which SPL will then assemble. SPL's sales agents have undergone extensive training in these areas and have been technically skilled-up to ensure customers receive the best solution.
HPE delivers high-quality, high-value products, consulting and support services in a single package with industry-leading positions in servers, storage, wired and wireless networking, converged systems, software, services and cloud. Managing Director, Chris Cox, said, "SPL is of course very pleased to be associated with such a prestigious brand as HPE and have been their longest serving parts partner of 18 years."
SPL is a specialist service parts management and distribution company in the EMEA space. SPL is the authorised agent for top brands including Acer, Fujitsu, Lenovo, Toshiba - and many more. Many OEMs choose SPL based on its reputation as experienced African leaders and performers in the area of outstanding customer service; its intelligent IT systems that automate processes and profile stock based on market trends and customer need; and, the volumes, relationships and skills associated with its leadership role in the region.
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