StorTech was recently awarded the Derdack INSPIRE 2011 Award at The Enterprise Notification Conference, hosted by Derdack in Potsdam, Germany.
StorTech was nominated for this award based on its advanced implementation of Enterprise Alert. The Derdack INSPIRE Award recognises the leading implementation of Derdack's software worldwide.
“StorTech is very proud of this achievement and our association with Derdack,” says Tim Knowles, CEO of StorTech. “Through Enterprise Alert we are able to ensure that our Managed Services clients are up and running at all times.”
StorTech implemented Enterprise Alert to extend EMC Data Protection Advisor and Microsoft System Centre Operations Manager with intelligent notifications, and to manage business-critical alerts more efficiently. Due to a faster and more agile response, StorTech was able to significantly improve service uptime and achieved a 100% success rate in meeting the response time targets for its Managed Services clients.
“The value-add that we are able to pass on to our Managed Services clients through Enterprise Alert is decidedly important to StorTech,” says Knowles. “StorTech is one of the first company's in South Africa to see the benefits of using Enterprise Alert within our market. We are looking forward to leveraging our global relationship with Derdack in the future.”
Jean Muller of Managed Services, StorTech, commented: “It is critical that we know at all times what is happening within StorTech's managed service environment. Automation assists us in cancelling out the human failure factor.”
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StorTech
StorTech provides adaptive information solutions that are ecologically responsible, cost-effective and energy efficient.
With its established track record in the South African market, StorTech offers clients an innovative portfolio of end-to-end data centre solutions, underpinned by a unique understanding of the needs of the virtualised enterprise.
Derdack
Derdack designs advanced enterprise notification software and communication automation solutions. Derdack's premium products help customers in over 50 countries to automate alert notifications and to communication-enable business processes and applications. Derdack is headquartered in Potsdam, Germany and has several hundred installations worldwide. A thriving partner channel extends the company's reach globally.
Clients include BMW UK, Caterpillar Belgium, Daimler, Microsoft Ireland, Roche Switzerland, Siemens Germany, Steria UK, Symantec and Telstra Australia. For further information, please visit http://www.derdack.com.
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