TallyCom, a company within the MB Technologies Group, has announced the introduction of a free five-year onsite warranty on all its new Tally colour laser printers, with immediate effect. TallyCom, the sole importer of Tally printers and consumables to the South African market, is the only company to offer such a warranty for its colour laser printer range.
TallyCom`s general manager David Terry, says: "We are excited about the opportunity this presents us. Users can be assured that they will be getting a range of colour lasers with the best warranty, price performance, reliability and total cost of ownership."
BMI-TechKnowlege analyst, Loretta Pein, comments: "Tally has consistently been the number one line printer brand in SA. The introduction of their five-year onsite warranty on all colour laser printers once again demonstrates their genuine commitment to the user."
All new Tally colour laser printers are supplied with a standard one-year on-site warranty. Customers now have the opportunity to register for the five-year warranty, which effectively buys them a printer lifetime guarantee. Free installation of all Tally colour laser printers is offered in the major metropolitan areas.
The first time a customer requires repairs is always critical. The Tally field engineers provide a targeted response time of no more than three working days, with the option to upgrade to a Premium Warranty with a one-day response.
"We are that confident in the performance of our products and our service providers that we can define a new standard of service for colour laser users," concludes Terry.
All customers that are referred to TallyCom by strategic business partners wishing to accept this offer can register their details on www.tally.co.za or contact the TallyCom Help desk on (011) 531-2000 during normal working hours.
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Re-formed in 1996 following the buy-out of Mannesmann Tally from the German conglomerate Mannesmann AG, Tally has been dedicated to the manufacture and support of computer printers for more than 30 years. The company offers business users a wide range of mission-critical, colour and desktop printers. These include mono/colour lasers, volume inkjet printers, high-performance matrix printers and line printers where the company is recognised as the market leader.
Tally is based in Basingstoke in the UK from where it sells into more than 60 international markets through local distributors. This new facility includes a state-of-the-art training, repair and commissioning centre and is the hub of its UK-wide service team of 20 engineers, which boasts a first-time-fix rate of 97%. Tally Ltd has enjoyed ISO9001 accreditation since 1991, and achieved Investor in People status in 1999.
A global player in the computer printer market, the company employs more than 1 100 staff operating out of subsidiaries in the UK, Germany, France, Italy, Austria, Russia, Singapore and North America, and manufactures in Germany and the US.
In the UK, the company sells through distribution partners and VARs, and corporate customers include Tesco, B&Q, Ministry of Defence, Unichem, QuickFit and HSBC. For further information on Tally Ltd, please visit http://www.tally.co.uk.
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