TechnoChange Solutions launches an AI and 4IR research unit

This will enable the company to build technologies that will enhance customer experience, offer improved products and increase collaborative innovation.

Johannesburg, 06 Feb 2019

TechnoChange Solutions is launching a new research unit that will focus on the development of technologies specific to artificial intelligence (AI) and fourth industrial revolution (4IR) solutions. The management team at TechnoChange Solutions felt that it was important to put its resources and efforts into providing innovative solutions for its customers that were geared towards using AI and 4IR to solve customer problems. 

“It is our view that in using AI and 4IR, we are going to be building technologies that will provide great customer experience; we will improve and enhance our products; and we will increase collaborative innovation,” said Nkosana Mbokane, the CEO of TechnoChange Solutions.

AI is when machines can learn and make decisions similarly to humans. There are many types of AI-driven machine learning, where instead of being programmed what to think, machines can observe, analyse and learn from data and mistakes just like our human brains can. 

This technology is influencing consumer products and has led to significant breakthroughs in healthcare and physics. It has also altered industries as diverse as manufacturing, finance and retail. 

AI will influence daily life and business. It will also influence how entertainment is enjoyed and created, and will be life-saving in the health industry. TechnoChange Solutions wants to be at the heart of all this, hence the establishment of its AI and 4IR research unit, which will provide the company with the opportunity to influence the developments around these technologies.

4IR is a way of describing the blurring of boundaries between the physical, digital and biological worlds. It’s a fusion of advances in AI, robotics, the Internet of Things (IOT), 3D printing, genetic engineering, quantum computing and other technologies. It’s the collective force behind many products and services that are fast becoming indispensable to modern life. As a result of this perfect storm of technologies, 4IR is paving the way for transformative changes in the way we live, and is radically disrupting almost every business sector. It’s all happening at an unprecedented, whirlwind pace and TechnoChange Solutions will be assisting its customers via the research unit to stay ahead of their game.

“The fourth industrial revolution, finally, will change not only what we do but also who we are. It will affect our identity and all the issues associated with it: our sense of privacy, our notions of ownership, our consumption patterns, the time we devote to work and leisure, and how we develop our careers, cultivate our skills, meet people and nurture relationships.” — Klaus Schwab, The Fourth Industrial Revolution

4IR is driven by a number of technologies, and the best way to understand it is to understand that is it is driven by AI, which comprises computers that can “think” like humans; blockchain, which is secure, decentralised and a transparent way of recording and sharing data; virtual reality technology, which offers digital experiences simulating the real world; biotechnological innovation, which harnesses mobile and biomolecular products affecting pharmaceuticals and manufacturing processes; robotics; 3D printing; and IOT.

TechnoChange Solutions believes that harnessing the power of both AI and 4IR-related technology will give it the edge, and that investing in research-related activities to develop the best solutions for its customers is the most appropriate strategy to ensure the company's sustainability and to help customers remain highly competitive.