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Telkom clients to receive wireless service

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 08 Oct 2015
Telkom Waya-Waya and PrepaidFone customers will retain their numbers when the services are upgraded to wireless.
Telkom Waya-Waya and PrepaidFone customers will retain their numbers when the services are upgraded to wireless.

Telkom is upgrading two of its fixed-line prepaid voice services, Waya-Waya and PrepaidFone, from copper to a fixed-line-look-alike (FLLA) .

Telkom's mobile prepaid customers will not be affected by the move.

"Fixed-line prepaid is a voice-only service provided over copper lines, which are vulnerable to disruption due to lightning, rain and cable . Consequently, Telkom is revamping prepaid products to take advantage of new technology, and the current format will no longer be supported," the company said in a statement.

Customers affected by the change will retain their numbers and prepaid wallet balances, and will receive an FLLA device to use at no additional charge.

"We're giving customers a more reliable product with the same functionality they've enjoyed in the past and the freedom to control their spending upfront. At the same time, we're looking at additional entry-level prepaid products that work on wireless infrastructure," says Attila Vitai, MD of Telkom Retail.

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