Telkom today announced the formation of Telkom Business Integration Services, a new group that will focus on providing South African enterprises, across the full spectrum, with access to the New Economy.
Heading up the new group is Rikus Matthyser. "With the astonishing rise and fall of many a company still fresh in the collective memory, `dot-bomb` sceptics are calling for a return to old-style business practices. Yet there can be no doubt that the business environment has been changed forever and that the Web revolution has just begun," Matthyser said.
Telkom Business Integration Services will aggressively focus on providing South African businesses, large and small, with the means to maintain a total (and successful) e-presence, and to do so in a cost-effective manner courtesy of the economies of scale Telkom can offer.
"The e-business drive in the industry is really an effort to eliminate or reduce inefficiencies," Matthyser, Telkom`s executive: business integration services. Internal to any business, all the layers from HR to physical operations have e-business elements. At the most basic level, e-business initiatives are about generating revenue of reducing costs, which is why e-business in its current form strongly focuses on business integration services."
Telkom is no newcomer to this area -- it has for some time had peripheral operations and initiatives related to various areas of e-business, such as Intekom and CyberTrade. In response to the challenges of the New Economy, all of these elements have grown and convergence has been the inevitable result.
Delivery a keynote address at the launch, Telkom Managing Executive Corporate and Global markets, Randall Seidl said that as part of its current operations, Telkom has one of the largest and skilled IT divisions in the country.
"Communications have moved from voice into the digital era, and telcos have had to establish a plethora of IT services to remain sustainable. This obviously gives us a competitive edge when it comes to effecting business integration for our customers, as we have been doing this for our own company. We are able to compete head-to-head with companies that are systems integrators, value-added network service providers and ISPs."
A further advantage is that Telkom can leverage the economies of scale of a large telco to package the same set of integration services for the SME market, allowing smaller enterprises access to markets that were previously not cost-effective.
Regardless of whether a large company or a ten-man operation the bottom line remains the same -- you need to communicate, to transact and to get bigger efficiencies into your business processes. Enabling enterprises across the full spectrum to do this in a cost-effective way is, in essence, the value proposition that Telkom Business Integration Services is bringing to the market.
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