Following the introduction of Telkom Business Mobile last month, the company has now announced a Business Broadband product set, as part of its broader move towards convergence.
The TBiz Capped offerings include a choice of five product bundles ranging from 8GB shaped Internet usage with ADSL access of up to 384kbps to a 40GB shaped account with ADSL access of up to 4/10Mbps.
The TBiz Uncapped packages include a range of four different product bundles, also ranging from 384kbps to 4/10Mbps.
Customers are allowed to customise their own packages and can select components such as ADSL line speed, capped or uncapped, and value-added service options.
Packages from the Business Broadband portfolio include a new ADSL modem with 3G back-up capability.
“These modems connect users to a fixed line but can also accommodate a 3G dongle with SIM card for mobile broadband back-up,” says Telkom.
“This allows for the automatic connection to wireless 3G if the ADSL line fails and reverts when the ADSL line is restored.”
First step
MD of Telkom Business, Brian Armstrong, says the Telkom Business Broadband offerings are highly competitive on speed and usage levels.
“With the launch of this offering Telkom has positioned itself as the one-stop provider of combined offerings including virtual private networks, cloud-based services, fixed and mobile voice and unified communications; further paving the road towards true fixed mobile convergence.”
Speaking at a media event, managing executive of product house at Telkom, Steve Lewis, explained that the new broadband products are aimed at enabling small and medium businesses.
“This is just the first step,” said Lewis, adding that in future mobile and fixed packages will be bundled together, allowing users to use fixed or mobile broadband from the same “wallet”.
“We have conducted extensive market research and we believe that our products are competitive,” said Lewis. “But we are not getting into a price war - that's not the focus for us.”
The uncapped offerings will be subject to Telkom's acceptable use policy, and Lewis says throttling will only occur for those users who abuse the service, but they will receive warnings before any throttling is implemented.
“The key is to avoid throttling all together, and to rather make customers aware of the acceptable use policy,” said Lewis.
Click here to view the new uncapped and capped business broadband products from Telkom
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