
Tesco replaces self-service tills
Self-service tills have been ripped out of a new Tesco supermarket after a flood of customer complaints, says Evening Express.
Tesco Store in Newtonhill, UK, is to replace some of the automatic tills with staffed checkouts.
The move came after customers at the Newtonhill Tesco store complained the new technology was not working.
Self-service boosts sales
Retail chain Debenhams has reported an 86% increase in sales via its 'multi-channel' business, which refers mainly to online, states Computerworld.
In the company's half-year results for the period ended 27 February 2010, Debenhams reported sales through its multi-channel business, which also includes catalogue sales, had reached £50.6 million in the half-year.
The company says its Web site receives 1.5 million visits a week.
ESR self-service helps sailors
As the Navy phases out enlisted field service records, sailors can utilise tools such as their Electronic Service Record (ESR) and the Web-Enabled Record Review to look over their records to determine if anything is missing or out-of-date, reports Trading Markets.
ESR is an online version of the service record and is meant to replace traditional paper service records.
Sailors can review and update their personal emergency contact information and other service record items through their ESR self-service account, which can be reached through the ship's Navy Standard Integrated Personnel System server.
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