Ivanti Neurons for HR and Ivanti Neurons for Facilities allows organisations to easily prepare for employees to return to the office and automates workflows associated with employee requests and lifecycle events through a single portal.
As many South Africans are eager to return to the office and / or embrace a more hybrid model, Ivanti’s locally-based premier partner, Think Tank Software Solutions -- with offices in Cape Town, Johannesburg, and Durban -- is providing South African companies the opportunity to extend service management across the enterprise to streamline operations, drive productivity, and improve employee experience with the Ivanti Neurons platform.
“As we have leveraged service management to additional departments across our clients’ organisations, the most common request is to begin with HR and the second is for facilities,” said Think Tank Software Solutions Managing Director, Greg Strydom. “The Think Tank team has specialised in service management for nearly 20 years, and in my experience, the launch of Ivanti Neurons for HR and Facilities demonstrates 1) how we can take a best practice framework to extend it across the enterprise and 2) Ivanti’s commitment to continuously improve its platform to deliver on the workforce challenges of tomorrow.”
Extending Ivanti Neurons across the enterprise allows organisations to automate the employee request process from start to finish and deliver an exceptional employee experience. It also provides the benefit of documenting all transactions, providing a complete audit trail of employee communication, and ensures consistent and timely service delivery. With the capability of Ivanti Neurons, departments can now better collaborate and work together, improving efficiency and productivity across the entire department.
- Ivanti Neurons for HR delivers a streamlined and automated HR service management solution, making it possible for businesses to provide a more efficient and productive employee experience. Ivanti Neurons for HR makes it easy to automate and simplify employee onboarding and transitioning processes, improves case management with automation and self-service, and provides instant access to HR services through a single self-service portal. Organisations can now drastically improve efficiency, lower administrative costs, and instantly provision HR services that significantly improve employee experience from day one.
According to 2020 Gartner Market Guide for Integrated HR Service Management Solutions, “Effective deployment of integrated HRSM tools builds a stable foundation for improved HR administration and can help reduce HR administrative costs by up to 30%. It also reduces dependency on HR representatives to answer routine questions and enables redeployment of internal HR headcount to more strategic tasks.”
- Ivanti Neurons for Facilities is a robust solution designed to support Facilities Managers and enable them to meet the needs of business operations by automating workflows for day-to-day work orders, work assignments, maintenance tasks, and facilities related projects. Ivanti Neurons for Facilities is built to handle the increasing needs of facilities teams as they navigate transitioning employees from remote to hybrid or in-person work environments and includes features that make the transition seamless through easy-to-manage sanitation scheduling, PPE supply requests, extended location options, and provides the ability to quickly open or close access.With this new product Ivanti enables organisations to achieve smooth work transitions by automating project workflows, delivering faster and better service experiences to employees.
“The Everywhere Workplace looks different from organisation to organisation, and from employee to employee,” said Nayaki Nayyar, President and Chief Product Officer at Ivanti. “But, with the Ivanti Neurons platform, HR and Facilities teams can readily accommodate all types of working scenarios – in-person, remote and hybrid. They can also quickly operationalise any changing regulations, policies and statutes while ensuring smooth business continuity and a superior employee experience.”
Share