It’s an interesting week on National Treasury’s eTenders Portal, with the public sector targeting a wide range of requirements.
It is the South African Social Security Agency (SASSA), however, that takes the headline with its request for a business intelligence (BI) solution and data purification services.
The agency, which has multiple challenges in addressing customer experience and combatting fraud, believes the initiative will improve its decision-making processes, enhance operational efficiency and improve customer experience.
In its tender documentation, SASSA reveals it contracted Microsoft South Africa in 2015 to build an integrated data warehouse and business intelligence solution. Currently, its data warehouse uses the Microsoft Analytics Platform System (APS) and applies Ralph Kimball's dimensional modelling method. However, the APS has reached end of life and is no longer supported.
The agency has since migrated the grants administration operational data store to the Oracle Private Cloud Appliance, but it notes its data volumes have grown rapidly due to its added responsibility of administering the COVID Social Relief of Distress grant.
“There is a critical business need to integrate data from all the operational systems, both structured and unstructured, to produce a single and logical version of the truth in order to support and enhance decision-making.”
The agency adds it aims to use artificial intelligence and machine learning to improve decision-making and combat fraud.
SASSA’s tender documentation says it wants to “develop” a BI platform that provides for integration of data from disparate operational sources into subject areas organised by commonly understood business terms and validated for accuracy to ensure the business can rely on it to make decisions.
It specifies it requires an analytics platform that will support the collection, cleansing, governance and management of the data and relevant metadata and support information delivery via multiple approaches, ranging from reports to portals, to analytical and visualisation tools.
The agency will hold a non-compulsory briefing on 29 October before it closes submissions on 14 November.
Other tenders that make this week’s top 10:
- The Western Cape Department of Health is inviting bids for the provision of Microsoft training for employees in all institutions under the control of the Western Cape Government Health and Wellness. The training will be targeted at healthcare professionals and support staff situated across six regions and satellite offices, and cover courses for beginners, intermediate and advanced competencies.
Gauteng’s Department of Economic Development wishes to appoint a service provider to conduct data collection and do geospatial mapping of MSMEs at ward level across the province. The department says it requires complete, accurate and up-to-date economic intelligence to support evidence-based policymaking, targeted interventions and strategic economic development initiatives. This project will create the most detailed economic database of the province, covering every street, business and economic asset at the ward level.
The Airports Company of South Africa (ACSA) is advertising for the provision of a quality management system (QMS). ACSA’s existing QMS has several operational inefficiencies that impact audit performance, data accuracy, inability to generate timely reports and overall system reliability. These include frequent connectivity issues, bulk data processing limitations, configuration issues across multiple airports, syncing of surveys and the current application not being ISO compliant.
Eskom is calling for the supply, delivery, installation and commissioning of the equipment (software and hardware) required for the operations and maintenance of the PV plant at Rosherville. The rackmount server with new licensed SCADA version must be installed and commissioned. To do this, the supplier will be working in the existing control room of the plant, and it has all the field signal cables terminating in the network cabinet.
Eskom’s National Transmission Company South Africa (NTCSA) is calling for the manufacture, testing, supply and delivery of estimated quantities of power telecoms cables in various NTCSA sites on an “as and when required” basis. This will include standard indoor and outdoor telephone cable; high frequency coaxial cable for power line carrier applications; data cable required for X.21 interfaces; and miniature control cable required for tele-protection signals.
Staying with NTCSA, bids are invited for the design, supply, delivery, installation, commissioning, maintenance, support and training of an operational technology security information and event management (SIEM) solution. The company says this solution will provide the necessary cyber security controls to enable monitoring and surveillance of critical systems and provide alerts, triage and reporting when suspicious activity or known threats are detected.
The Department of Electricity and Energy has withdrawn its tender for the appointment of a panel of consultants to render forensic audit, information system audit and internal audit services and issued a new tender. While the scope of work appears to have remained the same, the department has updated the evaluation criteria and extended the deadline for submissions.
The Companies and Intellectual Property Commission (CIPC) is advertising for a cloud-based contact centre solution and an end-to-end cloud telephony solution. The commission says exceptional customer service requires the necessary contact centre tools, systems and integration to help achieve its goals. Additionally, it requires an end-to-end cloud telephony system for its head office and all its current and future branches.
The CIPC also wishes to appoint a service provider to implement an enterprise search engine, preferably combined with a workflow solution, and provide training, maintenance and support. The commission explains it prefers to replace both the current Computron workflow solution and Verity search engine together with a new solution that combines workflow with a search engine, but if service providers are only able to provide a search engine, it will still consider the bid. In these cases, it has to be stated explicitly that the search engine allows for future API integration with a workflow solution of the CIPC’s choice.
New tenders
Department of Health, Western Cape
Bids are invited for the provision of Microsoft training for employees in all institutions under the control of the Western Cape Government Health and Wellness for three years.
Tender no: WCGHSC0323/2025
Information: Dineo Tong, Tel: 021 483 3987, E-mail: Dineo.Tong@westerncape.gov.za
Closing date: 21 November 2025
Tags: Software, productivity, training and e-learning
Department of Economic Development, Gauteng
The provincial department wishes to appoint a service provider to conduct data collection and do geospatial mapping of MSMEs at ward level across the province.
Non-compulsory briefing: 6 November – Microsoft Teams
Tender no: GT/GDED/062/2025
Information: Hlamalani Masetoni, Tel: 011 355 8126, E-mail: Hlamalani.Masetoni@gauteng.gov.za
Closing date: 14 November 2025
Tags: Software, services, data, geospatial mapping,
Airports Company of South Africa
ACSA is advertising for the provision of a quality management system for 60 months.
Compulsory briefing: 3 November – Microsoft Teams, Meeting ID: 366 779 259 906 66, Passcode: Yc7Cd3TZ
Tender no: COR80442025RFP
Information: Kgomotso Monyeki, E-mail: kgomotso.monyeki@airports.co.za
Closing date: 24 November 2025
Tags: Software, quality management system, QMS
Eskom
The utility is calling for the manufacture, testing, supply and delivery of estimated quantities of power telecoms cables in various NTCSA sites on an “as and when required” basis for five years.
Non-compulsory briefing: 3 November – Microsoft Teams, Link, Meeting ID: 315 718 924 659 0, Passcode: RA9o6Wh9
Tender no: E1950NTCSAMWP
Information: Palesa Thekiso, Tel: 011 800 8111, E-mail: ThekisPa@ntcsa.co.za
Closing date: 18 November 2025
Tags: Telecommunications, hardware, cabling
Supply, delivery and installation support of Scada software and licence upgrade is also required and the hardware for the operations and maintenance of the PV plant at Rosherville.
Non-compulsory briefing: 6 November – Microsoft Teams
Tender no: E2031CXRTD
Information: Letsibogo Mahlatji, Tel: 017 749 5694, E-mail: MahlatLN@eskom.co.za
Closing date: 17 November 2025
Tags: Software, software licensing, Scada, hardware, services, support and maintenance
Finally, Eskom is advertising for the design, supply, delivery, installation, commissioning, maintenance, support and training of an operational technology security information and event management solution for five years.
Non-compulsory briefing: 27 October – Microsoft Teams, Link
Tender no: E2024NTCSAMWP
Information: Dineo Maepa, Tel: 017 749 5775, E-mail: maepadn@ntcsa.co.za
Closing date: 14 November 2025
Tags: Software, security information and event management, operational technology, services, support and maintenance
Department of Electricity and Energy
The national department wishes to appoint a panel of consultants to render forensic audit, information system audit and internal audit services for 36 months.
Tender no: DEE/005/2025/26
Information: Gji Samuel Msiza, Tel: 012 406 7910, E-mail: samuel.msiza@dee.gov.za
Closing date: 14 November 2025
Tags: Services, professional services, consultants, forensics, digital forensics, IT audit, software
South African Social Security Agency
SASSA is inviting proposals from potential service providers for the provision of a BI solution and data purification services for three years.
Non-compulsory briefing: 29 October – Microsoft Teams
Tender no: SASSA:16-25-ICT-HO
Information: Mandla Sibeko, Tel: 012 400 2634, E-mail: Bi2025@sassa.gov.za
Closing date: 14 November 2025
Tags: Software, services, business intelligence, data purification
Companies and Intellectual Property Commission
The CIPC is advertising for a cloud-based contact centre solution and an end-to-end cloud telephony solution.
Compulsory briefing: 10 November
Tender no: CIPC BID NUMBER:06/2025/2026
Information: Ntombi Maqhula, Tel: 012 394 5344, E-mail: nmaqhula@cipc.co.za
Closing date: 25 November 2025
Tags: Software, cloud computing, contact centre, telephony, telecommunications
The commission also wishes to appoint a service provider to implement an enterprise search engine, preferably combined with a workflow solution, and provide training, maintenance and support.
Compulsory briefing: 11 November
Tender no: CIPC BID NUMBER:07/2025/2026
Information: Ntombi Maqhula, Tel: 012 394 5344, E-mail: nmaqhula@cipc.co.za
Closing date: 26 November 2025
Tags: Software, enterprise search engine, workflow, services, support and maintenance
Cancellation
Department of Electricity and Energy
The national department wishes to appoint a panel of consultants to render forensic audit, information system audit and internal audit services for 36 months.
Tender no: DEE/004/2025/26
Information: Gji Samuel Msiza, Tel: 012 406 7910, E-mail: samuel.msiza@dee.gov.za
Closing date: 10 November 2025
Tags: Services, professional services, consultants, forensics, digital forensics, IT audit, software
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