Torque-IT, SA's largest black-owned ICT training provider, and Quintica Consulting, the leading practitioner of ITIL-based service management solutions in southern Africa, today announced the formalisation of an exclusive partnership for the provision of ITIL training.
"ITIL has seen exponential growth in the South African market over the past two years," says Gary Chalmers, Chief Executive Officer of Torque-IT, "and we have been looking for an ideal company who shares our business ideology to partner with in this regard for some time.
"We believe that to be able to deliver effective training, you need to be active practitioners. Quintica is definitely that partner."
"Quintica SA, part of an international group, is renowned worldwide for the calibre of its consulting, service management project implementation and training," says Charles Osburn, director of Quintica SA, "and we have been looking for a professional and highly respected training partner to help us grow an already large and established division of our business to attain a respectable market share over time. Our partnership with Torque-IT has achieved this."
Share
ITIL is the documented best practice framework that allows organisations to move from the traditional IT focus to an ITSM process-driven and thinking organisation. Training staff in ITIL ensures a common understanding based on best practice business experience. It ensures that processes and procedures are implemented and communicated in the same "language". All ITIL-trained staff will be operating from the same common base and this ensures a cohesive professional approach focused on delivering business services. To put it simply, ITIL is documented common sense that works for a business, allowing it to do things faster, cheaper, more reliably and better than in the past.
Torque-IT
Torque-IT is one of Africa's leading ICT training and solutions companies - a 58% black-owned business, owning 100% of Torque Technical Training, 100% of Torque Career Campus and 97% of Torque ERP Solutions. As a specialist in education, Torque-IT provides high-level technical and user training through Torque Technical Training, the largest Cisco Learning Solutions Partner (CLSP) in the emerging markets worldwide. Torque Technical Training is also a Microsoft Gold Partner (Learning Solutions), an authorised SUN Education Centre, a Novell Gold Training Partner and a CompTIA Gold Partner.
Torque Career Campus provides customised training to school-leavers seeking skills in the ICT industry, with a specialist focus on learnerships. Torque ERP Solutions provides a complete business solution for ERP business process documentation and includes translating this business-critical information into training and reference materials published for all learning-ware methodologies.
Quintica SA
Quintica is a leading supplier of end-to-end ITIL-compliant solutions. This covers the complete area of training, consulting and service management implementation services. Quintica is the African representative of Marval UK, the co-author of the ITIL best practices as well as the sole supplier of service desk applications to the OGC - the originator and owner of ITIL. Recently Quintica acquired the business of CSMG consulting which has been active for many years in the project and consulting space as well as being a very large established ITIL training house offering the complete suite of courses to the market.
Editorial contacts