UCS Solutions is challenging the current status quo for desktop managed services, with the launch of its new Managed Desktop Services.
Current service providers are ignoring the opportunity for desktop management to be a significant strategic service and are leaving customers, and ultimately, end-users underwhelmed by a largely 'break-fix' model.
UCS Solutions' Managed Desktop Services brings you all the benefits of a higher quality, reliable desktop service at a single low cost per user, per month.
This service has been developed in response to the demand from customers for desktop managed services to be significantly more strategic than they currently are; to offer increased cost reductions; to give greater peace of mind; and to bring considerably improved flexibility.
IT managers know that desktop management is painful, proving to be increasingly costly, and onerous to deploy, manage and support. With UCS Solutions' new desktop management services, a company can simplify the IT environment by automating critical desktop operational and/or maintenance processes, identifying and mitigating risk, and optimising the use of enterprise IT assets, thereby creating the foundation for a truly business-centric IT organisation.
“This is an innovative modular remote support desktop service designed to optimise your IT users productive hours delivered through an internationally certified ISO 20000 service provider,” says Nigel Henderson Executive Infrastructure Services of UCS Solutions.
UCS Solutions offers a range of modular services to take care of your end-user environment, from desk side services and service desk provision to end-user infrastructure, device and service delivery management - all the time ensuring that IT is aligned with your business needs by using standardisation and automation to lower total cost of ownership and deliver a high quality, continuously improving service that your business can depend on.
UCS Solutions provides cost-effective managed end-to-end ICT systems and solutions. Its wealth of experience and knowledge is utilised to solve business and IT challenges.
General services:
* Hosting and Network Services
* SAP Technical Application Services
* Integrated Service Management & Customer Contact Centre
* Strategic Consulting, Learning and Change Management Services
Retail focus services:
* SAP All in One Retail Solutions
* SAP Functional Application Services
* Merchandise & Supply Chain Solutions and Optimisation Services
* Store Solutions and Optimisation Services
For more information: http://www.ucs-solutions.co.za, +27 11 518 9000, info@ucs-solutions.co.za.
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