Communications management company Unison is attempting to reposition itself in the South African enterprise communications management (ECM) sector.
Part of the move includes its new Web site, which it published this week. The new site coincides with a brand refresh and the beginning of a six-month release cycle of its new technology stack.
“The communications sector is an exciting and dynamic place to be, and the accelerating convergence we are seeing means we need new tools and platforms to monitor and cope with the change,” says Unison MD Sven Vosse.
The company adds that the pace of change in the sector, the acceleration of mobility, the arrival of the 'bring your own device' market and the increasing bandwidth, has meant that the change has outstripped most businesses' ability to cope with it.
The technology advancements and behavioural shifts have outpaced the business processes in most companies to monitor, manage and control these shifts. Unison says the new platform allows for full control and management of communications usage within the business, including data, by users from different platforms, devices and in different formats.
Core redevelopment
“This move will enable us to shift and adapt to the new market,” says Unison strategic business development director, Keith Jones.
The move has been 18 months in the making, according to the company, and has involved a redevelopment of the core platform and the writing of a different number of complementary modules.
“The new platform will allow for both on-site and hosted deployments. The first and most important module, Unison Mobile, is being launched on 28 June, with subsequent product launches throughout the rest of the calendar year.
“The new modules will encompass business intelligence, e-mail, productivity, fax and a full directory management,” says Jones.
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