Unisys has contracted with E-Plus, one of Europe`s largest mobile communications providers, to provide it with universal messaging services.
This is a particular important development as data convergence continues to transform the way mobile professionals communicate.
Unisys has designed the system with the capacity to accommodate more than 1 million subscribers, making it one of the world`s largest single deployments of unified messaging technology.
Unisys is delivering its e-@ction Solutions to E-Plus, which can as a consequence offer its customers increased convenience by accessing only one message centre - which translates into improved subscriber loyalty.
Unisys e-@ction Universal Messaging offers new ways for network service providers effectively to reduce churn, maximise usage, increase revenue and maintain competitive edge. It enables subscribers to access all of their messages - voice, fax and e-mail - from any communications device. For example, via text-to-speech technology, subscribers can listen to e-mail on their mobile phone. In addition, subscribers can send and receive voice mail messages from their computers.
"Unisys supports more than 90 million voice/fax mailboxes for 109 network service providers in 40 different countries, and is leveraging this experience to deliver added value to E-Plus," says Ian Milne, area sales director, Telecomms at Unisys Africa. "Like E-Plus, many Unisys customers are recognising the competitive importance of offering a unified messaging service to their subscribers, and now there is a scalable solution that enables consumers to stay in touch via any messaging device, any time, anywhere."
"It is very important for us to offer our customers not only a high-performance service, but also one that is convenient to use," says Uwe Bergheim, chairman of the board of executives at E-Plus.
E-Plus entered the German telecommunications market in 1994 and had grown to serve 7.5 million customers by the April 2001. Focused primarily on private customers at the beginning, the company has been expanding its service offerings for business customers since 1999.
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