Unisys has signed a five-year contract with Avis Europe to implement and oversee infrastructure managed services for more than 5 600 desktops in 1 200 offices and rental stations across 13 European countries.
Unisys will provide three core IT services: service management, infrastructure management and standardisation to a single technology platform. IT queries from Avis employees, offices and rental stations will now be handled centrally via a help-desk at the innovative, multilingual Unisys Managed Services Centre in Schiphol, The Netherlands.
"Through our partnership with Unisys, we anticipate significant IT cost savings over a five-year period. In addition, we expect to realise enhanced services delivery and consistent user experience through the standardisation of technology," says Mittu Sridhara, VP Information Technology, Avis Europe.
"Avis selected Unisys because of its proven services capability across Europe and a sound cultural fit between both organisations, alongside a deep understanding of our key business issues."
"A resilient managed infrastructure will help Avis offer its customers an improved standard of service and provide its employees with up-to-date, reliable IT services, while achieving cost savings," says Geoff Tuck, regional sales director, GIS at Unisys Africa.
"Unisys`s core strengths in consistent service delivery methodology and flexible project management will enable us to benefit Avis`s employees and customers by managing thousands of desktops in many locations across many countries."
Under the agreement, Unisys will provide infrastructure managed services to Avis locations in Austria, Belgium, Czech Republic, France, Germany, Greece, Italy, Luxembourg, The Netherlands, Portugal, Spain, Switzerland and the UK.
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