Viziqor Solutions, a global provider of convergent billing and Operational Support Solutions (OSS), has completed an upgrade of its Customer Care & Billing (CCB) software for SabaFon, Yemen`s largest GSM operator. The successful migration from Viziqor`s CCB 2.6 to the latest version 3.01 will allow SabaFon to continue to grow its customer base of 500,000 without having to replace its current billing and customer care platform. Viziqor Solutions, one of the most prominent billing and OSS solutions providers in the Middle East and Africa, was recently launched following the merger of US-based Daleen Technologies and Protek.
Mr. Hani Amer, IT Director at SabaFon stated, "This is more than a major upgrade for SabaFon. In addition to the added scalability, Viziqor`s latest version of CCB offers significant enhancements including a new advanced business reporting system, improved invoice formatting, and better flow-through provisioning. Further, the product`s web-based self care provides greater functionality and improves how we respond to customers as we increase our size, customer base and service offerings."
"By upgrading to the new CCB release, SabaFon will be able to increase revenues more quickly with expanded service offerings such as GPRS and associated value added services, without modifying the core CCB system - representing noteworthy cost savings," says Michael White, Viziqor`s General Manager for Europe and the Middle East. "Additionally, CCB`s automated management processes like dunning and collections will allow SabaFon to further enhance its revenues while reducing operating costs."
Viziqor Solutions offers a comprehensive product portfolio that spans a service provider`s core back office processes - billing and customer care, order management, provisioning, real-time inventory management, network management, mediation, and revenue assurance. The company supports customers in more than 40 countries through a network of regional offices in North and South America, Europe, the Middle East and Africa.
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Viziqor Solutions offers an expanding portfolio of Billing and Operational Support Systems (B/OSS) designed to allow convergent service providers to improve the efficiency of their core business operations while driving maximum value from today`s advanced networks and services. Products include its RevChain billing platform for convergent service providers with complex service offerings, and its CCB billing solution for the broader needs of convergent wireless, wireline, and internet service providers. Additional products include its Asuriti for event management and revenue assurance applications and Unified OSS real-time network inventory and management product suite. All solutions are available as customer-managed licensed applications or as turn-key outsourced solutions through the company`s carrier class BillingCentral ASP.
Viziqor Solutions is reshaping the service provider`s back office through the delivery of market-focused, resultsdriven solutions and cost-effective implementations. Created from the merger between Daleen Technologies and Protek, Viziqor Solutions is headquartered in Boca Raton, Florida in the U.S. with regional offices across North America, Europe, the Middle East and Africa.
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