VOIP over-hyped
VOIP is poised to reshape telecommunications, but not just yet, writes Forrester Research analyst Maribel Lopex in a new report.
For now, VOIP hype has far surpassed both consumer adoption rates and interest; and it will take some creative thinking from providers to overcome the gap, reports Information Week.
In "VOIP liberates Voice from the Phone", Lopez notes that, despite its promise and a 200% increase in adoption last year, VOIP is over hyped.
Even when they are aware that VOIP exists, Lopez found that 70% of consumers surveyed have no interest in switching to a VOIP service.
"Offerings focus on price, not compelling applications," Lopez writes.
FCC asked to extend disconnection deadline
A coalition of Internet phone providers in the US has asked federal regulators to extend disconnection deadline that could lead to tens of thousands of customers losing service next week, reports AP.
The Federal Communications Commission (FCC) set a deadline for providers of Internet-based telephone calls to get acknowledgements from their VOIP customers that they understand the problems they may encounter when dialling 911 in an emergency.
Providers of the VOIP phone service are expected to disconnect service to people who have not responded by the Tuesday deadline set by the FCC,
The FCC issued its initial order in May after a series of highly publicised incidents in which VOIP users were unable to connect with a live emergency dispatch operator when calling 911.
Aussie VOIP migration underway
Migration to VOIP is already under way for Australian businesses and will reach $850 million by 2009, according to IDC.
ComputerWorld reports that despite vendor wars for leadership in the market, there will be no one winning solution in the market in the future.
IDC`s study, "Australian VOIP services and equipment forecast and analysis 2005-2009", found one in seven companies in Australia have already deployed some form of VOIP enterprise system and the self-implementation model is still the most popular.
IDC telecommunications analyst Susana Vidal said there will be a rise of managed/hosted IP telephony implementations in 2005, not just by telecomms carriers but by system integrators and broadband service providers.
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